The Residences at Arbor Lake
Auburn, Alabama
1365 Gatewood Dr, Auburn, 36830
The Residences at Arbor Lake Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.43 hrs
- Licensed practical nurse (LPN) 0.80 hrs
- Certified nursing aide (CNA) 2.68 hrs
- Physical therapy 0.00 hrs
Facility profile
- Type
- Skilled Nursing Facility · Retirement community · Apartment building
- Capacity
- 87 certified beds · ~79 avg residents/day (91% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
The Residences at Arbor Lake is an 87-bed, for-profit skilled nursing facility located in Auburn, Alabama, operated as a limited liability company. The center holds a 3-star overall rating from CMS, reflecting a 5-star rating in quality measures alongside a 3-star staffing rating and a 2-star health inspection rating. It provides long-term care and rehabilitative services within Lee County.
Location
1365 Gatewood Dr, Auburn, 36830, Auburn, AL
Recent reviews
- Marlene Schwenk ★★★★★ June 12, 2025
I recently visited Auburn from Florida to visit family, and on a whim, decided to tour The Residence at Arbor Lake. From the moment I arrived, I was struck by the natural beauty of the property, it’s truly breathtaking.<br>The real highlight, though, was getting the chance to talk with some of the residents. They were so friendly and welcoming, and it was clear how much they genuinely love living here.<br>I was so impressed and moved by the whole experience that I signed a lease that very day. I am now leaving Florida and so excited to call The Residence at Arbor Lake my new home in September and to be near my family.
- Lori Ness ★★★★★ June 9, 2025
I recently toured the Residences at Arbor Lake with my mom, and we were both so impressed. Bruce, the property manager, was incredibly kind and informative and he made us feel right at home.<br><br>While walking the beautiful grounds my mom and I had several opportunities to say hi and chat with some of the residences and they had nothing but great things to say about Bruce and how much they loved living there.<br><br>The property is lovely, peaceful and well cared for. My mom was so excited after the visit that she signed a lease and is moving in August.<br><br>I can’t wait to get her settled into her new home and have her be a part of such a welcoming community.
- Bob Brownfield ★★★★★ May 26, 2025
My mom has been at Arbor Lake for several years. The staff are amazing. There is a chemistry of caring at Arbor Lake. I believe that employees who like to care for people stay. Low turnover has allowed my mom to come to know and really love those who are taking care of her.<br><br>I’ve seen difficult patients and I’ve seen difficult employees. Most are loved into the caring community. When I visit Mom, I visit the whole Arbor Lake family. Thank you again Arbor Lake for the good neighbors and family you have become for my mom.
- Gardenbirdz Canary ★★☆☆☆ February 24, 2025
Went to do an application they googled me instead of running a official background check!! He then proceeded to be nasty and create a narrative that wasn't true !
- Billy Smith ★★★★★ December 21, 2024
The Residences at Arbor Lake provides an exceptional setting for seniors seeking independent living. With a variety of planned activities, there’s always something engaging to participate in. Residents can experience a vibrant lifestyle in a newly renovated apartment, complete with modern amenities and a welcoming atmosphere.
Frequently asked questions
- What is the overall CMS rating for The Residences at Arbor Lake?
- The Residences at Arbor Lake has an overall CMS rating of 3 out of 5 stars.
- How did The Residences at Arbor Lake score on health inspections?
- The Residences at Arbor Lake received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for The Residences at Arbor Lake?
- The Residences at Arbor Lake has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does The Residences at Arbor Lake have?
- The Residences at Arbor Lake has 87 certified beds.
- Does The Residences at Arbor Lake accept Medicare or Medicaid?
- Yes, The Residences at Arbor Lake accepts Medicare and Medicaid.
- Where is The Residences at Arbor Lake located?
- The Residences at Arbor Lake is located at 1365 Gatewood Dr, Auburn, 36830, Auburn, Alabama.
- How can I contact The Residences at Arbor Lake?
- You can reach The Residences at Arbor Lake by phone at +1 334-521-7290.
Nearby facilities
- Arbor Lake Health And Rehab 0.0 mi
1365 Gatewood Drive, Auburn, AL, 36830
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.