Westside Terrace Healthcare
Dothan, Alabama
501 N Woodburn Dr, Dothan, 36303
Monday,8AM,5PM, Tuesday,8AM,5PM, Wednesday,8AM,5PM, Thursday,8AM,5PM, Friday,8AM,5PM
Westside Terrace Healthcare Quality & Safety Report
Good
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.59 hrs
- Licensed practical nurse (LPN) 1.10 hrs
- Certified nursing aide (CNA) 2.93 hrs
- Physical therapy 0.03 hrs
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 165 certified beds · ~155 avg residents/day (94% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Westside Terrace Healthcare is a 165-bed, for-profit skilled nursing facility located in Dothan, Alabama. It holds a five-star overall rating from the Centers for Medicare & Medicaid Services, including a five-star rating for staffing levels. The facility maintains four-star ratings in both the health inspection and quality measures categories.
Location
501 N Woodburn Dr, Dothan, 36303, Dothan, AL
Recent reviews
- Charles Hayes ★★★★★ February 3, 2026
The staff took care of all my needs in a caring manner.
- Stella Knight ★★★★☆ December 9, 2025
Sommer is amazing! Wonderful personality and always ready to help!
- Keri Hussey ★☆☆☆☆ December 7, 2025
Like I told them today and very loud I might add. They are a bunch of incompetent people working there. It is a sad display of Healthcare that I have ever witnessed. I told them that I will see to it that they are evaluated by the state for neglect, cold food and medication errors. I told them that since I'm not working I have plenty of time to dedicate to making dothan aware of the lack of accountability and incompetence that embodies westside terrace. When u bring something to their attention they act like they will fix it or address it. They will not admitted anything all they do is blame someone else. I would not entrust any of them with my goldfish or ant farm.
- Kevin Cordes ★★★★★ November 4, 2025
My son was here with me when I first admitted. He said he was recently at a brand new facility with 1 patient, and he was very impressed with how this facility smelled and looked, very clean compared to a brand new facility. Also, from the 1st day, staff has been very attentive and caring. The staff is also very respectful. The staff had 1 priority while taking care of me, and that was to recover from the stroke I have had. I appreciate each and every person that took care of me at westside terrace.
- S Bean ★★★★★ November 2, 2025
My mother has only been here for a few days, and I plan to update my review at the end of her stay. However, I just had to take a moment to recognize one of the staff members right away!<br>THANK YOU, Neal! My family and I truly appreciate your patience, professionalism, and the way you’ve gone above and beyond to care for my mother. Your kindness and attention mean so much to us. ❤️❤️
Frequently asked questions
- What is the overall CMS rating for Westside Terrace Healthcare?
- Westside Terrace Healthcare has an overall CMS rating of 5 out of 5 stars.
- How did Westside Terrace Healthcare score on health inspections?
- Westside Terrace Healthcare received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Westside Terrace Healthcare?
- Westside Terrace Healthcare has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Westside Terrace Healthcare have?
- Westside Terrace Healthcare has 165 certified beds.
- Does Westside Terrace Healthcare accept Medicare or Medicaid?
- Yes, Westside Terrace Healthcare accepts Medicare and Medicaid.
- Where is Westside Terrace Healthcare located?
- Westside Terrace Healthcare is located at 501 N Woodburn Dr, Dothan, 36303, Dothan, Alabama.
- How can I contact Westside Terrace Healthcare?
- You can reach Westside Terrace Healthcare by phone at +1 334-794-1000.
Nearby facilities
- Westside Terrace Health & Rehabilitation Center 0.0 mi
501 North Woodburn Drive, Dothan, AL, 36303
- Wesley Place on Honeysuckle 1.9 mi
718 Honeysuckle Rd, Dothan, 36305
- Extendicare Health And Rehab 4.3 mi
950 South St. Andrews Street, Dothan, AL, 36302
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.