Crowne Health Care of Montgomery

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

4.48 hrs near national median

Registered nurse (RN)

0.68 hrs

Licensed practical nurse (LPN)

0.79 hrs

Certified nursing aide (CNA)

2.62 hrs

Physical therapy

0.01 hrs

Quality rating trend

Overall rating improved from 2 to 4 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home · Assisted living facility · Rehabilitation center

Capacity

185 certified beds · ~160 avg residents/day (86% occupancy)

Ownership

For profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Crowne Health Care of Montgomery is a 185-bed, for-profit skilled nursing facility located in Montgomery, Alabama. The center holds a 4-star overall rating from the Centers for Medicare & Medicaid Services (CMS), including 4-star ratings for staffing and health inspections. While it maintains these standards in operational areas, its quality measures are currently rated at 2 out of 5 stars.

Location

1837 Upper Wetumpka Rd, Montgomery, 36107, Montgomery, AL

Recent reviews

• BellaB ★★★☆☆ January 23, 2026

  Communication is “spotty” at best. The front desk often transfers me to the wrong person. Very difficult to get through to the person with whom you need to speak. Sweet people who work there, but there are many CNA’s that honestly, stay on their cell phones rather than see about patients’ cleanliness and welfare. I have had to address numerous concerns about my mother’s linens, her hygiene, the cleanliness of her room, and her medicines. Nurses often do not return calls and it could be because of the sheer number of patients. The memory unit is packed to the brim and needs additional space for residents as well as dementia therapy. Dementia training needs to be given and/or addressed with CNA’s, social workers, etc. Asking my mother to “not forget” she has an appt of some sort, or asking me in front of my mother, “what are your end of life plans” is inappropriate. There are truly some caring, hard working individuals at Crowne, but communication, training, someone to oversee CNA’s, and effective dementia therapy all need to be immediately addressed by its director.

• Kala N ★★★★★ January 23, 2026

  So far I have no issues with this center. My mom is getting get care. Staff is very patient with my mom.

• Andrain Yeldell Jones ★★★★☆ January 23, 2026

  I am POA for my uncle. In 2023 he was in the hospital, he needed a nursing home facility with a great wound care team. A nurse at Baptist Hospital South recommended Montgomery Crowne to me. He was already in Greenville Crowne so I transferred him. Believe me when I say their wound care nursing team is phenomenal. My uncle is diabetic, therefore, his wound was very severe. Additionally, he wasn’t always the best patient, but their patience was exemplary. In addition, his floor staff (nurses, cnas, etc.) are awesome, too. I’ve had some concerns which have been immediately addressed. The atmosphere of the facility is warm & welcoming. Ms. Sherry at the front desk greets you with a smile even in the midst of chaos- Dr. Andrain Y. Jones

• Dana Champion ★★★★★ July 9, 2025

  Very caring and knowledgeable staff. They care about their residents and their sponsors

• Toy Vaughn ★★★★★ June 27, 2025

  A wonderful place

Frequently asked questions

What is the overall CMS rating for Crowne Health Care of Montgomery?

Crowne Health Care of Montgomery has an overall CMS rating of 4 out of 5 stars.

How did Crowne Health Care of Montgomery score on health inspections?

Crowne Health Care of Montgomery received a health inspection rating of 4 out of 5 stars from CMS.

What is the staffing rating for Crowne Health Care of Montgomery?

Crowne Health Care of Montgomery has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Crowne Health Care of Montgomery have?

Crowne Health Care of Montgomery has 185 certified beds.

Does Crowne Health Care of Montgomery accept Medicare or Medicaid?

Yes, Crowne Health Care of Montgomery accepts Medicare and Medicaid.

Where is Crowne Health Care of Montgomery located?

Crowne Health Care of Montgomery is located at 1837 Upper Wetumpka Rd, Montgomery, 36107, Montgomery, Alabama.

How can I contact Crowne Health Care of Montgomery?

You can reach Crowne Health Care of Montgomery by phone at +1 334-264-8416.

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