The Center at Val Vista
Gilbert, Arizona
3744 S Rome St, Gilbert, 85297
The Center at Val Vista Quality & Safety Report
Excellent
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.51 hrs
- Licensed practical nurse (LPN) 1.95 hrs
- Certified nursing aide (CNA) 2.26 hrs
- Physical therapy 0.14 hrs
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Mental health clinic · Social services organization
- Capacity
- 96 certified beds · ~58 avg residents/day (61% occupancy)
- Ownership
- For profit - Individual
- Payment accepted
- Medicare (Medicare)
About
The Center at Val Vista is a 96-bed, for-profit skilled nursing facility located in Gilbert, Arizona. It holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by 5-star ratings in health inspections and quality measures. The facility currently maintains a 3-star rating for its staffing levels.
Location
3744 S Rome St, Gilbert, 85297, Gilbert, AZ
Recent reviews
- Roxy Witzke ★☆☆☆☆ January 1, 2026
Very slow service, not concerned about patient health, too quick to put catheter in, food is delivered cold. Some people are good but most are not.
- Amy B ★★★★★ November 25, 2025
We’ve had to have my mother admitted for in patient therapy several times and this was one of the places she’s done to several times in the last year. Staff is very nice here, from the front desk to the nurses and physical therapy. It’s very quiet which is nice for the patients. They also have some limited activities for the patients and they also bring someone in to do haircuts and manicures which my mom enjoyed. These of course are added costs out of pocket. The only thing we don’t love is that all meals are served in their rooms as they don’t have a central cafeteria or room to share meal times with other patients. Outside of that, we are very pleased of the care she receives when she goes here and of the staff. I do also like that it’s not that “hospital like” feel to it like she had when she went to Banner in East Mesa off the 60 and same for Dignity In Patient Rehab off Chandler Blvd between Dobson and Alma School. Would definitely recommend it.
- Stan Mayo ★★★★★ November 11, 2025
The staff here (Liz, Bobby, the nursing staff, the PT staff, and my dad's care provider) are awesome. Liz, his Case Worker, was very instrumental in getting the medical equipment he needed. When I asked, she made it happen. My dad always had good things to say about his recent time there (not a compliment easily given by him). In my experience, this has been the best medical/rehab facility he has been to. Keep up the wonderful care you do. Stan Mayo
- Lonna Spinney ★☆☆☆☆ November 8, 2025
I stayed there after surgery and my wound got infected. They never told my surgeon about the infection when I went in for stitch removal I had to have emergency surgery and stay another 2 months in rehab. Not at center of Val Vista.!!!
- Carol Alamos ★★★★★ August 26, 2025
Wonderful place ...my mom stayed for 5 days , she loved everyone the nurses .. reception the whole staff everyone super friendly , and kind ..I really felt peace of mind leaving her ..very clean ,great food , a beautiful place to be. Thankyou thankyou!!
Frequently asked questions
- What is the overall CMS rating for The Center at Val Vista?
- The Center at Val Vista has an overall CMS rating of 5 out of 5 stars.
- How did The Center at Val Vista score on health inspections?
- The Center at Val Vista received a health inspection rating of 5 out of 5 stars from CMS.
- What is the staffing rating for The Center at Val Vista?
- The Center at Val Vista has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does The Center at Val Vista have?
- The Center at Val Vista has 96 certified beds.
- Does The Center at Val Vista accept Medicare or Medicaid?
- Yes, The Center at Val Vista accepts Medicare.
- Where is The Center at Val Vista located?
- The Center at Val Vista is located at 3744 S Rome St, Gilbert, 85297, Gilbert, Arizona.
- How can I contact The Center at Val Vista?
- You can reach The Center at Val Vista by phone at +1 480-224-9500.
Nearby facilities
- The Center At Val Vista, Llc 0.0 mi
3744 South Rome Street, Gilbert, AZ, 85297
- Wellsprings of Gilbert 0.6 mi
3319 Mercy Rd, Gilbert, 85297
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.