Desert Highlands Care Center

Safety & Inspections

Health deficiencies

National median: 7

9 above national median

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

4.11 hrs near national median

Registered nurse (RN)

0.59 hrs

Licensed practical nurse (LPN)

0.99 hrs

Certified nursing aide (CNA)

2.53 hrs

Physical therapy

0.02 hrs

Quality rating trend

Overall rating improved from 1 to 3 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home

Capacity

120 certified beds · ~73 avg residents/day (60% occupancy)

Ownership

For profit - Limited Liability company

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Desert Highlands Care Center is a 120-bed, for-profit skilled nursing facility located in Kingman, Arizona. The center maintains a 3-star overall rating from the Centers for Medicare & Medicaid Services, supported by a 4-star staffing rating and 3-star ratings for health inspections and quality measures. The facility is operated as a limited liability company and provides long-term care and rehabilitative services to the local community.

Location

1081 Kathleen Ave, Kingman, 86401, Kingman, AZ

Recent reviews

• Kenneth ★☆☆☆☆ September 18, 2025

  My wife was in this place for about 3 weeks they lost her clothes and they lost her medicine that i took in so they could see what she was taking. The nurse's were good but the people that make sure they had clean beds and clean clothes on were not even close to being any good at all. They said that my wife clothes were messed in so they put them in the trash that is a 100% lie she never even put them on because they keep her in diapers because she couldn't go to the bathroom I just got them for her at Walmart and her shirt was never even worn i had just gotten her clothes from Walmart and how could she have messed in her shirt someone wanted them because they were new and did not think anyone would miss them. All I have gotten is the run around I am going to report them to who ever I can. I tried calling the main person in charge and the voice mail was always full. This place needs to be looked in to about some of their practices. They could have replaced my wife stuff but no one ever offered. I hope people really pay attention to this place if they let their love ones go. I am going to call the state representative and anyone else i can talk to about desert highlands. I will make sure I let everyone in Kingman Arizona know how they operate. This is not over by any means I am retired and I have nothing but time. Kenneth linens

• Savvy ★☆☆☆☆ July 15, 2025

  The staff here are so ridiculously rude , they lack care and respect DONT RECOMMEND nor is the place clean what so ever .

• Adriann Serra ★★☆☆☆ May 2, 2025

  The workers were good people<br><br>Their managers don't follow up with the patient<br><br>Many disproportionate CNA staff to patients and this is short term Care<br><br>It would be too hard to describe the lack of care but I have been to a few rehabilitation places and there were always that one or two that ruin it<br><br>As a Resident Care Coordinator you are supposed to be informing and following up with the Residents not have a dismissive attitude<br><br>When you do the staff becomes overwhelmed and more reluctant

• Andra Goldberg ★★★★★ March 24, 2025

  Provided excellent care for my dear friend. Thoughtful staff and very clean accommodations.

• Bernie Skinner ★★★★★ February 8, 2025

  I want to take a moment to discuss Desert Highlands. We're pretty new in town and with my husband in the hospital I needed to choose a rehab facility for him. The Admissions Director took all the time I needed to answer questions and take a tour.<br><br>I quietly observed the staff. Being very judgemental and an advocate for my husband I made THE BEST choice.<br><br>When I faced the hardest decision of all…to place him permanently Desert Highlands is the only facility I would except. You'll find someone cleaning ALL THE TIME, activities calendar posted and the doors thrown open to welcome visitors and pets.<br><br>The sign says they love what they do…You'll see it's true.

Frequently asked questions

What is the overall CMS rating for Desert Highlands Care Center?

Desert Highlands Care Center has an overall CMS rating of 3 out of 5 stars.

How did Desert Highlands Care Center score on health inspections?

Desert Highlands Care Center received a health inspection rating of 3 out of 5 stars from CMS.

What is the staffing rating for Desert Highlands Care Center?

Desert Highlands Care Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Desert Highlands Care Center have?

Desert Highlands Care Center has 120 certified beds.

Does Desert Highlands Care Center accept Medicare or Medicaid?

Yes, Desert Highlands Care Center accepts Medicare and Medicaid.

Where is Desert Highlands Care Center located?

Desert Highlands Care Center is located at 1081 Kathleen Ave, Kingman, 86401, Kingman, Arizona.

How can I contact Desert Highlands Care Center?

You can reach Desert Highlands Care Center by phone at +1 928-753-5580.

Nearby facilities

• The Gardens Rehab & Care Center 0.1 mi

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• The Lingenfelter Center 0.1 mi

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• The Lingenfelter Center for Alzheimer's Care 0.1 mi

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