Rim Country Health & Rehabilitation
Payson, Arizona
807 W Longhorn Rd, Payson, 85541
Rim Country Health & Rehabilitation Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $10,358
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.95 hrs
- Licensed practical nurse (LPN) 0.87 hrs
- Certified nursing aide (CNA) 2.19 hrs
- Physical therapy 0.05 hrs
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 109 certified beds · ~62 avg residents/day (57% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Rim Country Health & Rehabilitation is a 109-bed, for-profit corporate skilled nursing facility located in Payson, Arizona. According to Centers for Medicare & Medicaid Services data, the center holds a 1-star overall rating, reflecting 1-star health inspection results and 3-star ratings for both staffing and quality measures. The facility provides long-term care and rehabilitative services within a clinical setting.
Location
807 W Longhorn Rd, Payson, 85541, Payson, AZ
Recent reviews
- Diane Thomas ★☆☆☆☆ February 8, 2026
The staff did not respond to my sister falling down several times. When they decided to call an ambulance and she was transferred to the hospital, it was too late. She suffered multiple fractures and 2 brain bleeds. She passed away 4 days after they decided she needed to go to the hospital. This is a horrible place.
- Katharine Humphry ★☆☆☆☆ January 5, 2026
No Manager staff on duty at night. My mom went from the hospital to Rim Country health. They proceeded to tell her that couldn't give her her meds because there was no one on duty to give her her meds. Then after telling her they would take her to her ortho appt, they tried telling her they couldn't take her to that. These things were rectified, only at the cost of her getting extremely upset.
- Jordan Heller ★★★★★ September 15, 2025
I've never met healthcare workers that were as awesome as ALL of them. Particularly Ehren. The care they are taking of my Uncle Scotty is EXCEPTIONAL! Amazing and clean, and has state of the art EVERYTHING. 10/10
- Steven L. Shook Sr. ★★☆☆☆ June 17, 2025
My dad is currently in the facility, some of the people are not treating him right. When I try and talk to them, especially someone named Rashida today they basically hung up on me. My dad is in pain. He’s having problems with some medical issues, and they blame him. He’s not getting the food he’s supposed to get, and if I call they get upset. But it’s necessary for him to be in rehab. I just wish they would be a little bit more kind with him. My dad is not someone to complain. He’s 93 Years old and I don’t want him to get retribution because of this. do you have somebody, knowing that their catheter is busted to lay in their own pee for a long time it’s just unconscionable
- Teresa Mccarthy ★☆☆☆☆ July 18, 2024
Building looks nice. But they kept my husband hostage until I threatened them with an attorney. I had to drive from Phoenix to literly take him from the facility. They didn't want to give up the $500 a day the VA paid them. Also he was fed very small portions . He went from 126 to 116. He look skeletal. These people would never return my calls. I am his wife. Who are they to decide what I should know. He is in a 100 percent better place in Phoenix. They give him huge portions of food. Has already put on a couple of pounds. No I don't recommend this facility
Frequently asked questions
- What is the overall CMS rating for Rim Country Health & Rehabilitation?
- Rim Country Health & Rehabilitation has an overall CMS rating of 1 out of 5 stars.
- How did Rim Country Health & Rehabilitation score on health inspections?
- Rim Country Health & Rehabilitation received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Rim Country Health & Rehabilitation?
- Rim Country Health & Rehabilitation has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Rim Country Health & Rehabilitation have?
- Rim Country Health & Rehabilitation has 109 certified beds.
- Does Rim Country Health & Rehabilitation accept Medicare or Medicaid?
- Yes, Rim Country Health & Rehabilitation accepts Medicare and Medicaid.
- Where is Rim Country Health & Rehabilitation located?
- Rim Country Health & Rehabilitation is located at 807 W Longhorn Rd, Payson, 85541, Payson, Arizona.
- How can I contact Rim Country Health & Rehabilitation?
- You can reach Rim Country Health & Rehabilitation by phone at +1 928-474-1120.
Nearby facilities
- Rim Country Health & Retirement Community 0.0 mi
807 West Longhorn Road, Payson, AZ, 85541
- Payson Care Center 0.9 mi
107 E Lone Pine Dr, Payson, 85541
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.