The Terraces of Phoenix

Safety & Inspections

Health deficiencies

National median: 7

5 below national median

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

5.16 hrs above national median

Registered nurse (RN)

1.29 hrs

Licensed practical nurse (LPN)

1.26 hrs

Certified nursing aide (CNA)

2.42 hrs

Physical therapy

0.15 hrs

Quality rating trend

Overall rating stable at 5 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Retirement community · Assisted living facility · Nursing home

Capacity

64 certified beds · ~46 avg residents/day (72% occupancy)

Ownership

Non profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

The Terraces of Phoenix is a nonprofit, corporate-owned skilled nursing facility in Phoenix, Arizona, featuring 64 licensed beds. It holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, with specific 5-star ratings for both staffing and quality measures. The facility's most recent health inspection resulted in a 3-star rating.

Location

7550 N 16th St, Phoenix, 85020, Phoenix, AZ

Recent reviews

• Lana Z ★★★★★ November 23, 2025

  I would like to share my positive experience at that facility. My 90 y.o mother Zoua, was there overnight, but decided to go back home. Staff was excellent and very friendly. There was an RN Jennifer, who took a great care of my mom. Very kind and caring. Jacqueline Elam RN was extremely helpful in answering all of our questions in a great detail. She spent almost 30 min with us and was very courteous and professional. Both assisted my mom when she decided to go home. Both were very supportive and understanding. Great place. Great staff. Very friendly and caring atmosphere. Thank you.

• knicks2525 ★★☆☆☆ November 17, 2025

  The people that work there are nice and are trying their best, but they are severely understaffed. Which means that the patient suffers. When someone needs assistance to go to the bathroom but it take 20 mins-30 mins to get help. Well you can imagine how the patient felt holding it in. Anyways the area is nice which is a plus.

• sherri farrell ★★★★★ November 10, 2025

  My husband was there for 2 months. He would not have walked out without the care and prayers from everyone. The physical therapists, nurses, aides, management, dining personnel, too many to mention. The food was great with so many options! The rooms were cleaned and well maintained. The grounds are amazing and very well kept. Beautiful flowers everywhere with our beautiful native desert plants throughout. We would highly recommend for anyone needing special care or even a new retirement community.

• Norm Mitchell ★★★★★ November 5, 2025

  We visited and loved The Terraces of Phoenix! Beautiful community with so much to offer.

• Glenda Henman ★☆☆☆☆ July 27, 2025

  Do not send your loved one here for rehab. No consistency or communication between front line staff. Some good front line nurses and aids but generally no one seemed to know anything about my loved one and would ask us questions about his care. Nurse call button left in a drawer out of reach and used biohazard medical equipment left in the bathroom sink. Admin even worse. My loved one was there for over a week and we had to ask for communication with the SW and other support professionals. Requests for calls from admin delayed by two days. Health doesn’t take the weekends off. Case planning meeting sounded like a cut and paste of every other patient and like they never even met my loved one who was declining under their eyes. Do not let your loved one be sent here for rehab.

Frequently asked questions

What is the overall CMS rating for The Terraces of Phoenix?

The Terraces of Phoenix has an overall CMS rating of 5 out of 5 stars.

How did The Terraces of Phoenix score on health inspections?

The Terraces of Phoenix received a health inspection rating of 3 out of 5 stars from CMS.

What is the staffing rating for The Terraces of Phoenix?

The Terraces of Phoenix has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.

How many beds does The Terraces of Phoenix have?

The Terraces of Phoenix has 64 certified beds.

Does The Terraces of Phoenix accept Medicare or Medicaid?

Yes, The Terraces of Phoenix accepts Medicare and Medicaid.

Where is The Terraces of Phoenix located?

The Terraces of Phoenix is located at 7550 N 16th St, Phoenix, 85020, Phoenix, Arizona.

How can I contact The Terraces of Phoenix?

You can reach The Terraces of Phoenix by phone at +1 602-371-4100.

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