Lake Forest Senior Living at Hot Springs Village

Safety & Inspections

Health deficiencies

National median: 7

2 below national median

Total federal penalties

$13,627

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.19 hrs below national median

Registered nurse (RN)

0.40 hrs

Licensed practical nurse (LPN)

1.00 hrs

Certified nursing aide (CNA)

1.89 hrs

Physical therapy

0.14 hrs

Quality rating trend

Overall rating declined from 4 to 2 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Retirement community · Apartment building · Assisted living facility

Capacity

50 certified beds · ~39 avg residents/day (78% occupancy)

Ownership

For profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Lake Forest Senior Living at Hot Springs Village is a 50-bed, for-profit skilled nursing facility located in Hot Springs Village, Arkansas. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on a 1-star staffing rating and a 3-star health inspection rating. While the facility received a 4-star rating for its clinical quality measures, it operates as a corporate-owned institution providing long-term care and rehabilitation services.

Location

121 Cortez Rd, Hot Springs Village, 71909, Hot Springs Village, AR

Recent reviews

• Christin Barr ★☆☆☆☆ February 7, 2026

  My dad was in this place for 3 days. We are from out of state and before we arrived we could not speak or get calls back from the nursing staff on his condition. He was sent here for physical/ occupational and speech therapy. They bill themselves as skilled nursing. PT consisted of getting up to a wheelchair and toilet. When we arrived he was still in a hospital gown. It wasn’t until we told them we would be back that they had him sitting at a table to eat. He received no oral care or bathing. He was so dehydrated he ended up having seizures, we caught the seizure, they insisted he was tired. Finally after his blood pressure was too low to take they had to send him out. Please do not send your loved ones here, my dad would not have come out of here alive if we had not been there. The quality of care and the integrity from the staff is severely lacking.100% would never recommend.

• Thomas Duncan ★★★★★ October 21, 2025

  Kristen (a while ago I had Courtney up instead of Kristen I don't know what I was thinking ) the manager of physical therapy is extremely helpful and extremely nice polite it's a great Christian facility their sign says in Christ, everyone is someone!! And they live that and they abide by that and I'm very grateful to them for that yes great facility

• Julie Boyer ★☆☆☆☆ February 28, 2024

  My mom was here for a little over a week, from day one when she pushed her button for assistance it was rare that it took less than 15 minutes for someone to come help her. There was a time when she waited 2 hours needing to use the restroom and she kept getting informed someone would be there to help shortly. No one came and I called the person that answered was extremely rude regarding the situation. This issue was supposed to be resolved and for about a day they assisted in a timely manner but after that it was back to waiting too long for help. 100% don’t recommend allowing loved ones to stay here.

• Daryl Ferguson ★☆☆☆☆ February 27, 2024

  I would not recommend this place to anyone. Frankly, I wouldn't recommend any of these kinds of places to anyone. They're like water, they take the path of least resistance when it comes to the care of the patient. The majority of the staff has little interest in what is actually best for patient, especially if it requires having to think and problem solve. Also, there is ZERO common sense applied at this facility and you can be assured they'll do exactly what's easiest for them, again, with no regard to what's best for the patient.<br><br>If at all possible, do yourself a favor and use home care. Even then, it's a 50/50 shot you'll get someone that actually puts the needs of the patient above what's easiest for them. However, it's much easier to deal with bad apples inside your home than to have to catch and deal with them at a resident facility.

• Tary Arterburn ★☆☆☆☆ July 24, 2021

  This place was great when my mother moved in originally. When they were bought by a corporate entity, the quality and service has suffered. The food was so poor that after wrestling with on-site management for 2.5 years my mom finally decided to move out<br><br>All budgets have been cut including house keeping for the residents. I CANNOT recommend this place to anyone considering it

Frequently asked questions

What is the overall CMS rating for Lake Forest Senior Living at Hot Springs Village?

Lake Forest Senior Living at Hot Springs Village has an overall CMS rating of 2 out of 5 stars.

How did Lake Forest Senior Living at Hot Springs Village score on health inspections?

Lake Forest Senior Living at Hot Springs Village received a health inspection rating of 3 out of 5 stars from CMS.

What is the staffing rating for Lake Forest Senior Living at Hot Springs Village?

Lake Forest Senior Living at Hot Springs Village has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Lake Forest Senior Living at Hot Springs Village have?

Lake Forest Senior Living at Hot Springs Village has 50 certified beds.

Does Lake Forest Senior Living at Hot Springs Village accept Medicare or Medicaid?

Yes, Lake Forest Senior Living at Hot Springs Village accepts Medicare and Medicaid.

Where is Lake Forest Senior Living at Hot Springs Village located?

Lake Forest Senior Living at Hot Springs Village is located at 121 Cortez Rd, Hot Springs Village, 71909, Hot Springs Village, Arkansas.

How can I contact Lake Forest Senior Living at Hot Springs Village?

You can reach Lake Forest Senior Living at Hot Springs Village by phone at +1 501-922-2000.

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