Promenade Health And Rehabilitation
Rogers, Arkansas
1101 S Promenade Blvd, Rogers, 72758
Promenade Health And Rehabilitation Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.19 hrs
- Licensed practical nurse (LPN) 1.03 hrs
- Certified nursing aide (CNA) 3.02 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating declined from 4 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 114 certified beds · ~79 avg residents/day (69% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Promenade Health and Rehabilitation is a 114-bed, for-profit skilled nursing facility located in Rogers, Arkansas. It holds a 3-star overall rating from the Centers for Medicare & Medicaid Services, based on 4-star ratings for health inspections and quality measures and a 1-star rating for staffing. The center is owned and operated as a limited liability company and provides long-term care and rehabilitative services.
Location
1101 S Promenade Blvd, Rogers, 72758, Rogers, AR
Recent reviews
- Toni ★★★★★ February 19, 2026
I have been in several hospitals in the past and this is the first time I've ever had to go from a hospital to a rehab. I was very anxious about coming to a rehab I was worried that I would not get the care I needed due to whatever reason my brain invented. I read the reviews of many rehabs and skilled nursing facilities and this rehab here at Promenade was the only one that I felt like I would even try to come to. The reviews were great and when I got here I can see why. I have had the most wonderful experience here and the staff treats you like family. I don't have any complaints whatsoever and I have even made friends with the residents here and they are wonderful as well. I am a nurse so I knew what I needed to get well and I was given that and more. The physical therapy department is great and they are all so compassionate and encouraging and I couldn't have ever asked to go anywhere better. So if you need physical therapy and rehab after a surgery or any type of injury that you're in need of therapy, this is the place. I gave it a rating of a five because they deserve it, as I said I have no complaints. So a big shout out to everyone on Piney Trail Hall, bless you and thank you for taking good care of me. If I ever need you again which I hope I don't I will definitely be coming here. Also the people that live here and that are here for the same thing I am we're all just as grateful and happy to be here. Thank you from the bottom of my ❤️.
- Tammyjo Mounce ★☆☆☆☆ February 14, 2026
If you value your family’s life. Do not rely on this place to aid in their betterment. My mother was in there only two months before passing and lost 20 pounds. She passed away from Sepsis, bed sores and pneumonia. They do not care. Very sad!!!
- jeannie philpott ★★★★★ October 29, 2025
My mom has been in Promenade for rehab a number of times this year and is now in their residential nursing care. The folks here care. If there is a problem they address it.
- Alice Harvey ★★★★★ August 27, 2025
If I was able to give them a ten I would. If u are looking for an excellent place for a loved one this is it. The people are the very best. The place is very clean and doesn’t have a smell ( unless someone just had a BM). They love on the residents like family. My mother-in-law spent two years there before dementia took her home. I got to know a lot of the other residents and they say it’s home to them. It’s the very best in NWA. Thank you all who work there for taking care of Patsy. Love u all.
- Sarah Valentine ★★★★★ August 15, 2025
Jenny Jo was wonderful in motivating and helping my Aunt to rebuild her strength and confidence. Jenny Jo made sure she advocated for my Aunt and was such a positive influence in her recovery. Thanks to her, my Aunt will be able to regain some of her independence.
Frequently asked questions
- What is the overall CMS rating for Promenade Health And Rehabilitation?
- Promenade Health And Rehabilitation has an overall CMS rating of 3 out of 5 stars.
- How did Promenade Health And Rehabilitation score on health inspections?
- Promenade Health And Rehabilitation received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Promenade Health And Rehabilitation?
- Promenade Health And Rehabilitation has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Promenade Health And Rehabilitation have?
- Promenade Health And Rehabilitation has 114 certified beds.
- Does Promenade Health And Rehabilitation accept Medicare or Medicaid?
- Yes, Promenade Health And Rehabilitation accepts Medicare and Medicaid.
- Where is Promenade Health And Rehabilitation located?
- Promenade Health And Rehabilitation is located at 1101 S Promenade Blvd, Rogers, 72758, Rogers, Arkansas.
- How can I contact Promenade Health And Rehabilitation?
- You can reach Promenade Health And Rehabilitation by phone at +1 479-268-3989.
Nearby facilities
- Jamestown Nursing And Rehab, Llc 1.3 mi
2001 Hampton Place, Rogers, AR, 72758
- Hampton Place Healthcare, Llc 1.3 mi
2029 South Hampton Place, Rogers, AR, 72758
- Innisfree Health And Rehab, Llc 1.5 mi
301 South 24th Street, Rogers, AR, 72758
- The Blossoms at Rogers Rehab & Nursing Center 1.9 mi
1513 S Dixieland Rd, Rogers, 72758
- Rogers Health And Rehabilitation Center 2.6 mi
1149 W New Hope Rd, Rogers, AR, 72758
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.