The Springs Broadway
West Memphis, Arkansas
800 West Broadway, West Memphis, AR, 72301
The Springs Broadway Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.41 hrs
- Licensed practical nurse (LPN) 1.12 hrs
- Certified nursing aide (CNA) 2.26 hrs
- Physical therapy 0.11 hrs
Quality rating trend
Overall rating improved from 1 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Capacity
- 119 certified beds · ~79 avg residents/day (66% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
The Springs Broadway is a 119-bed, for-profit skilled nursing facility located in West Memphis, Arkansas, operated as a limited liability company. According to Centers for Medicare & Medicaid Services data, the center holds three-star ratings for its overall performance, staffing levels, and health inspections. The facility is currently rated two out of five stars for its clinical quality measures.
Location
800 West Broadway, West Memphis, AR, 72301, West Memphis, AR
Frequently asked questions
- What is the overall CMS rating for The Springs Broadway?
- The Springs Broadway has an overall CMS rating of 3 out of 5 stars.
- How did The Springs Broadway score on health inspections?
- The Springs Broadway received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for The Springs Broadway?
- The Springs Broadway has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does The Springs Broadway have?
- The Springs Broadway has 119 certified beds.
- Does The Springs Broadway accept Medicare or Medicaid?
- Yes, The Springs Broadway accepts Medicare and Medicaid.
- Where is The Springs Broadway located?
- The Springs Broadway is located at 800 West Broadway, West Memphis, AR, 72301, West Memphis, Arkansas.
- How can I contact The Springs Broadway?
- You can reach The Springs Broadway by phone at +1 870-735-5174.
Nearby facilities
- The Springs Of Avalon 0.7 mi
610 South Avalon St, West Memphis, AR, 72301
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.