Victoria Care Center
Baldwin Park, California
3541 Puente Ave, Baldwin Park, 91706
Sunday,9AM,5PM, Monday,9AM,5PM, Tuesday,9AM,5PM, Wednesday,9AM,5PM, Thursday,9AM,5PM, Friday,9AM,5PM, Saturday,9AM,5PM
Victoria Care Center Quality & Safety Report
Good
CMS Official Overall: 5★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.30 hrs
- Licensed practical nurse (LPN) 1.41 hrs
- Certified nursing aide (CNA) 2.55 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating improved from 2 to 5 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Physical therapy clinic
- Capacity
- 49 certified beds · ~44 avg residents/day (89% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Victoria Care Center is a for-profit, 49-bed skilled nursing facility located in Baldwin Park, California. The center holds an overall 5-star rating from CMS, consisting of a 4-star health inspection rating, a 5-star quality measures rating, and a 2-star staffing rating. It is operated as a limited liability company.
Location
3541 Puente Ave, Baldwin Park, 91706, Baldwin Park, CA
Recent reviews
- Athon Gonzalez ★★★★★ November 22, 2025
My grandma stayed at Victoria Care Center to complete her IV antibiotics and rehab after having a stroke. It's a small facility compared to previous facilities she was previously at. We highly recommend Victoria Care Center. The nurses and rehab team were all very helpful and supportive during this difficult times. We highly recommend this facility, they really care for their patients and everyone was very respectful and always willing to help.
- Janette Aguilar ★★★★★ November 20, 2025
We decided to place our Grandma in this facility after doing some research on Medicare Star ratings. My grandma was at This facility for approximately three months. The staff at Victoria Care Center were very welcoming and made my grandma feel at home. She loves the physical therapy team and wound care nurse. The facility itself is going through a lot of renovations; we noticed the paint was changed a week after we arrived. Me and my family liked how clean the facility was and her room was always organized by the CNAs. My grandma cried when she had to be discharged from the facility. The amount of help and care she got was beyond what we expected.
- ray ochoa ★★★★★ October 18, 2025
The staff was great the food was very good the facility was clean and very well maintain.
- Marco Flores ★★★★★ December 27, 2024
Vickie and her team were so so caring,<br>Loving,attentive and professional.<br>Every single person nurses assistant,<br>Nurses,serving crew,cleaning crew.<br>We are so greatfull to you all.
- Lara V ★☆☆☆☆ September 23, 2023
The CNAs are wonderful but everyone and everything else is terrible. They medically neglect the residents and now my father needs an amputation. This was completely preventable. But they lie to outside doctors, the residents and their family.
Frequently asked questions
- What is the overall CMS rating for Victoria Care Center?
- Victoria Care Center has an overall CMS rating of 5 out of 5 stars.
- How did Victoria Care Center score on health inspections?
- Victoria Care Center received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Victoria Care Center?
- Victoria Care Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Victoria Care Center have?
- Victoria Care Center has 49 certified beds.
- Does Victoria Care Center accept Medicare or Medicaid?
- Yes, Victoria Care Center accepts Medicare and Medicaid.
- Where is Victoria Care Center located?
- Victoria Care Center is located at 3541 Puente Ave, Baldwin Park, 91706, Baldwin Park, California.
- How can I contact Victoria Care Center?
- You can reach Victoria Care Center by phone at +1 626-962-1043.
Nearby facilities
- Garden View Post Acute Rehabilitation 0.7 mi
14475 Garden View Lane, Baldwin Park, CA, 91706
- Coast Care Convalescent Center 1.0 mi
14518 Los Angeles St, Baldwin Park, 91706
- Sierra View Care Center 1.3 mi
14318 Ohio St, Baldwin Park, 91706
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.