Sundance Creek Post Acute

Safety & Inspections

Health deficiencies

National median: 7

20 above national median

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.26 hrs below national median

Registered nurse (RN)

0.23 hrs

Licensed practical nurse (LPN)

1.13 hrs

Certified nursing aide (CNA)

2.47 hrs

Physical therapy

0.10 hrs

Quality rating trend

Overall rating declined from 3 to 1 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home

Capacity

132 certified beds · ~125 avg residents/day (94% occupancy)

Ownership

For profit - Limited Liability company

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Sundance Creek Post Acute is a for-profit corporate skilled nursing facility located in Banning, California, featuring 132 licensed beds. According to Centers for Medicare & Medicaid Services data, the facility maintains a one-star overall rating, with one-star ratings in both staffing and health inspections. Clinical quality measures for the facility are rated at three out of five stars.

Location

5800 W Wilson St, Banning, 92220, Banning, CA

Recent reviews

• Dianne Rose ★★★★★ February 14, 2026

  After end-stage osteoarthritis in one leg and two fractures in the other, I found myself—a 77-year-old gal who had never been hospitalized—facing a non-weight-bearing recovery. My doctor recommended Sundance Creek Post Acute in Banning, so I went online to do a little research. Sundance Creek did not have the greatest reviews but then again the other facilities in this category did not fair that well either. So Sundance it was!<br><br>It is established that online reviews for rehab centers can be mostly negative and grim. I decided that since my stay went as well as it did, it was incumbent upon me to make sure that my positive experiences deserved to be shared with others so that there is hope for those who are seeking a facility that offers promise. Following is my takeaway:<br><br>EXCEPTIONAL CARE: All of the CNAs and LVNs were caring, helpful, and even funny, but I have a special shout-out to Louis Obioha. He has a truly caring CNA heart. If you had any anxiety before his shift started, his calming presence, while very caringly addressing your needs, leaves you with an "all is well" feeling throughout the rest of his shift.<br><br>MEDICATION CART: "Singing Danny", Karla and Vanessa (LVNs) brought their knowledge of all the medications that you should be taking along with much cheer to the daily med passes.<br><br>EXPERT THERAPY: The physical therapy team is top-tier and abundant. Their knowledge and encouragement were the primary drivers of my recovery.<br><br>FACILITY & COMFORT: The facility is "clean as a whistle" thanks to Mr. Longie, who is hard at work by 4:00 AM., who takes great pride in his clean and shiny floors! The housekeeping staff were very thorough with their daily sweeping, dusting and mopping of our rooms. My room was very clean and bright, the bed was comfortable, and my linens were changed daily.<br><br>LEADERSHIP: The Director, Mr. Brett Kendrick, is an empathetic leader who ensures every patient's needs are met. He wears many hats. Organizer. Peacemaker. Overseer. Facilitator and is able to pick up the slack of others when necessary. He truly is the anchor of this facility.<br><br>SOCIAL LIFE: From bingo and crafts to church services, there was always something to do in the activity center.<br><br>My only minor gripe is the food. For the Love of Benji. Can nothing be done to make institutional food palatable? That said, I have to tell you that my choice to stay at Sundance Creek was the absolute correct decision to make. I do not regret the option that I chose.<br><br>If you need skilled nursing and rehab, Sundance Creek is absolutely worth your consideration. I am including a few pictures of what happiness looks like.

• Rogelio Agpalo ★★★★★ August 28, 2025

  Impressive home care services with a clean, inviting atmosphere. The team seems committed to providing quality care.

• Bahay Sa Pinas ★★★★★ August 27, 2025

  The care and compassion at Sundance Creek Post Acute are truly outstanding. The staff go above and beyond to make patients and families feel supported and cared for. Thank you for the excellent service and dedication—you make such a big difference!

• Mariam Kelani ★★★★★ June 20, 2025

  Thank you for all you do !<br>My grandpa stayed for a few months recovering after his fall , the nurses and cnas were so amazing . Thank you Angelica ❤️

• Brina I ★☆☆☆☆ June 18, 2025

  I am writing to formally express deep concern and outrage regarding the treatment my aunt received during her stay at your facility. What my family and I witnessed was not just disappointing, it was inexcusable!<br><br>From the moment she was admitted, there were immediate red flags. Despite the presence of numerous staff members, basic standards of care were not met. My aunt was repeatedly left in soiled garments for extended periods, and critical medications were delayed or entirely missed. The neglect was not subtle….it was blatant.<br><br>Angelica, who was assigned to her floor during several shifts, exhibited a level of indifference that was both shocking and dangerous. Rather than tending to my aunt’s needs, she seemed more concerned with avoiding responsibility. On one occasion, I personally witnessed Angelica ignore multiple patient call lights, including my aunt’s, for nearly an hour.<br><br>Melissa, another staff member, displayed an alarming lack of compassion and professionalism. When asked direct questions about my aunt’s care plan and physical therapy schedule, she responded dismissively and without any clear knowledge. It took over a week for any form of physical therapy to be initiated. And by then my aunt’s mobility had severely deteriorated rapidly.<br><br>Amanda’s conduct was perhaps the most disturbing. She was observed speaking rudely to several patients and was especially careless during basic hygiene care. There were several days where my aunt was not bathed, and her wounds which should have been routinely cleaned and monitored were visibly worsening. Amanda never once acknowledged this or reported concerns, despite it being her direct responsibility.<br><br>The facility itself was in disarray. It smelled strongly of urine and feces. Patients were heard crying out for help, and some were even seen wandering unattended. This is not a safe or healing environment. When I brought these issues up with the director of the facility, the social services director I met with passive indifference and redirected me to a case manager, Melinda, who seemed more interested in placating us as a family than taking action. Every conversation felt like a bother rather than genuine concern.<br><br>To add insult to injury, when we decided to transfer my aunt to hospice care due to the rapid decline in her condition they still were completely unaware of what was going on and of her case. She was treated worse than a dog.<br><br>There may have been a few nurses who tried their best, but isolated acts of kindness cannot undo the widespread and consistent negligence that led to my aunt’s decline. This experience has been nothing short of traumatic for me and my family.<br><br>I urge anyone considering this facility to think twice. The level of carelessness, unprofessionalism, and outright neglect we encountered has had lasting consequences. No one deserves to be treated this way especially not our vulnerable loved ones… there needs to be a better standard of code for this facility and they need to be held accountable for their actions! In other words if you have a family member in need of care I would steer clear from this facility. Hell you’d probably be better off taking care of them at home with no experience.

Frequently asked questions

What is the overall CMS rating for Sundance Creek Post Acute?

Sundance Creek Post Acute has an overall CMS rating of 1 out of 5 stars.

How did Sundance Creek Post Acute score on health inspections?

Sundance Creek Post Acute received a health inspection rating of 2 out of 5 stars from CMS.

What is the staffing rating for Sundance Creek Post Acute?

Sundance Creek Post Acute has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Sundance Creek Post Acute have?

Sundance Creek Post Acute has 132 certified beds.

Does Sundance Creek Post Acute accept Medicare or Medicaid?

Yes, Sundance Creek Post Acute accepts Medicare and Medicaid.

Where is Sundance Creek Post Acute located?

Sundance Creek Post Acute is located at 5800 W Wilson St, Banning, 92220, Banning, California.

How can I contact Sundance Creek Post Acute?

You can reach Sundance Creek Post Acute by phone at +1 951-845-1606.

Nearby facilities

• Sunrise Post Acute 1.5 mi

  3476 W Wilson St, Banning, 92220