Whitney Oaks Care Center
Carmichael, California
3529 Walnut Ave, Carmichael, 95608
Whitney Oaks Care Center Quality & Safety Report
Poor
CMS Official Overall: 2★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.30 hrs
- Licensed practical nurse (LPN) 1.22 hrs
- Certified nursing aide (CNA) 2.44 hrs
- Physical therapy 0.11 hrs
Quality rating trend
Overall rating declined from 4 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Nursing home · Nursing home
- Capacity
- 126 certified beds · ~120 avg residents/day (95% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Whitney Oaks Care Center is a 126-bed for-profit skilled nursing facility located in Carmichael, California. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on 2-star ratings for staffing and health inspections and a 4-star rating for quality measures. it provides long-term care and rehabilitative services under corporate ownership.
Location
3529 Walnut Ave, Carmichael, 95608, Carmichael, CA
Recent reviews
- MEB ★★★★★ February 13, 2026
Excellent care facility. The staff are knowledgeable, professional, attentive and compassionate. All while being personable. The Administrator is wonderful. He is hands on, keeps up with everything going on, Approachable and clearly loves his job I cannot recommend this facility highly enough
- Lyra Peach ★★★★★ February 13, 2026
Good therapy both physical and occupational therapy, helped me recover from a stroke. Not so good food .
- J LaForm ★★★★★ February 10, 2026
My wife was a resident-patient here for 30 days getting the Physical Therapy and Nursing care she needed to get her well enough to go back home. I’ll be honest, at first I was a little leery about the place but as the days and weeks passed (I was with her 11-12 hours every single day) we saw the staff here really Cared and treated her carefully and with amazing skill. It was simply Wonderful! We highly recommend this facility. They will take great care of you or your loved one.
- Yvonne Zicke ★★★★★ January 16, 2026
The greatest therapy team ever, Whitney Oaks care center is the best place to be rehabilitation. You guys are amazing so are the CNA's . Great job guys
- Michelle Fowler ★☆☆☆☆ December 10, 2025
My mom has been in the hospital for two months, so when this nursing facility said they were willing to take her, my sisters and I were honestly relieved. That lasted about five minutes. She was supposed to be discharged to them on a Saturday. Three hours later, suddenly she had to “stay under observation” for the whole weekend. Fine. Whatever. But then Monday rolls around and I meet a woman named Gemma, who supposedly came to “observe” my mom. Except her big assessment had nothing to do with my mom at all — it was just her asking me questions she should’ve already gotten from the doctors or nurses. She also seemed weirdly negative about my mom’s condition, and then ended the conversation by telling me to tour their facility to see if I thought it was safe for her. I’m sorry… how on earth am I supposed to determine that? Isn’t that literally the entire point of their job? Huge red flag. This woman didn’t seem to know what her own facility could or couldn’t handle. Still, I went. And the “tour” was a joke. They dragged an obviously annoyed staff member away from whatever she was doing, walked me like 30 feet down a hallway, pointed at an empty room, and basically said, “Yep. That’s a room.” No kidding. I didn’t need to drive over there to see something I could’ve imagined in my head in two seconds. Then — because consistency apparently doesn’t exist in this place — my sisters at the hospital were told my mom was denied. Then this morning she was approved. Then this afternoon: denied again. And the final cherry on top? I was told my mom could just wander out into the busy street outside. How is that even something that can happen in a facility full of people who need supervision? Isn’t preventing that exact situation the reason nursing facilities exist in the first place? This place operates like no one actually knows what the facility is capable of, or who’s in charge of anything. Overall, a complete mess and genuinely an unsettling experience.
Frequently asked questions
- What is the overall CMS rating for Whitney Oaks Care Center?
- Whitney Oaks Care Center has an overall CMS rating of 2 out of 5 stars.
- How did Whitney Oaks Care Center score on health inspections?
- Whitney Oaks Care Center received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Whitney Oaks Care Center?
- Whitney Oaks Care Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Whitney Oaks Care Center have?
- Whitney Oaks Care Center has 126 certified beds.
- Does Whitney Oaks Care Center accept Medicare or Medicaid?
- Yes, Whitney Oaks Care Center accepts Medicare and Medicaid.
- Where is Whitney Oaks Care Center located?
- Whitney Oaks Care Center is located at 3529 Walnut Ave, Carmichael, 95608, Carmichael, California.
- How can I contact Whitney Oaks Care Center?
- You can reach Whitney Oaks Care Center by phone at +1 916-488-8601.
Nearby facilities
- Mission Carmichael Healthcare Center 0.4 mi
3630 Mission Avenue, Carmichael, CA, 95608
- Eskaton Village Care Center 0.5 mi
3939 Walnut Ave., Carmichael, CA, 95608
- American River Center 0.7 mi
3900 Garfield Ave, Carmichael, 95608
- Mountain Manor Senior Residence 1.5 mi
6101 Fair Oaks Boulevard, Carmichael, CA, 95608
- River Pointe Post-Acute 1.5 mi
6041 Fair Oaks Blvd, Carmichael, CA, 95608
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.