Willow Pass Healthcare Center
Concord, California
3318 Willow Pass Road, Concord, CA, 94519
Willow Pass Healthcare Center Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $45,702
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.57 hrs
- Licensed practical nurse (LPN) 0.81 hrs
- Certified nursing aide (CNA) 2.60 hrs
- Physical therapy 0.06 hrs
Quality rating trend
Overall rating improved from 2 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 81 certified beds · ~76 avg residents/day (94% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Willow Pass Healthcare Center is an 81-bed, for-profit skilled nursing facility located in Concord, California. The center holds a 3-star overall rating from CMS, supported by a 5-star rating in quality measures and 3-star staffing levels. Government records indicate a 2-star rating for health inspections.
Location
3318 Willow Pass Road, Concord, CA, 94519, Concord, CA
Frequently asked questions
- What is the overall CMS rating for Willow Pass Healthcare Center?
- Willow Pass Healthcare Center has an overall CMS rating of 3 out of 5 stars.
- How did Willow Pass Healthcare Center score on health inspections?
- Willow Pass Healthcare Center received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Willow Pass Healthcare Center?
- Willow Pass Healthcare Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Willow Pass Healthcare Center have?
- Willow Pass Healthcare Center has 81 certified beds.
- Does Willow Pass Healthcare Center accept Medicare or Medicaid?
- Yes, Willow Pass Healthcare Center accepts Medicare and Medicaid.
- Where is Willow Pass Healthcare Center located?
- Willow Pass Healthcare Center is located at 3318 Willow Pass Road, Concord, CA, 94519, Concord, California.
- How can I contact Willow Pass Healthcare Center?
- You can reach Willow Pass Healthcare Center by phone at +1 925-689-9222.
Nearby facilities
- Diablo Valley Post Acute 1.2 mi
3806 Clayton Rd, Concord, 94521
- Bayberry Skilled Nursing & Healthcare Center 1.2 mi
1800 Adobe Street, Concord, CA, 94520
- Concord Post Acute 1.8 mi
1050 San Miguel Rd, Concord, 94518
- Stonebrook Healthcare Center 1.8 mi
4367 Concord Boulevard, Concord, CA, 94521
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.