Pacific Haven Subacute and Healthcare Center
Garden Grove, California
12072 Trask Ave, Garden Grove, 92843
Pacific Haven Subacute and Healthcare Center Quality & Safety Report
Average
CMS Official Overall: 4★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.61 hrs
- Licensed practical nurse (LPN) 1.90 hrs
- Certified nursing aide (CNA) 2.48 hrs
- Physical therapy 0.09 hrs
Quality rating trend
Overall rating declined from 5 to 4 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 99 certified beds · ~96 avg residents/day (97% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Pacific Haven Subacute and Healthcare Center is a 99-bed, for-profit skilled nursing facility located in Garden Grove, California. Licensed as a limited liability company, the center maintains a 4-star overall rating from the Centers for Medicare & Medicaid Services, including a 5-star rating for quality measures. The facility currently holds 3-star ratings for both staffing levels and health inspections.
Location
12072 Trask Ave, Garden Grove, 92843, Garden Grove, CA
Recent reviews
- Christopher Hill ★☆☆☆☆ February 4, 2026
Treated poorly and given either the wrong medication or other patients medication. Was even given medication that was three times what I had been prescribed and when I researched the medication there was a warning not to exceed what had been prescribed. When I pointed this out I was ignored and nothing happened. I quit taking the medicine because this wasn't the first time I had received the wrong pills from their nurses. They are always in a hurry and are annoyed whenever you point out mistakes.
- Soli Byrd ★★★★★ January 1, 2026
It is with deepest gratitude I share this message to each and every staff member I have encountered..From day one I have appreciated the positive energy and smiles and sweet words of encouragement. Your strength, compassion, and tireless dedication are truly heroic; you are the heart of healing, navigating fear and exhaustion to give hope and care, and your selfless service, often unseen, saves lives and makes an immeasurable difference. You make it seem so easy but it’s really not..Thank you for keeping my dad comfortable through the hardest phase of his life—you are deeply appreciated.
- quoc Tran ★★★★★ November 20, 2025
Our mom stayed for rehabilitation of her hip surgery. The facility is clean, staffs (CNA Lucia, Javier, Ngoc and others; nurses (Annabelle, Van and others),,physical therapists(Ryan, Phoebe and others etc.) are polite and caring. Management listens. Our family couldn't be more grateful for the care she received. Thank you to entire team for always go above and beyond in making our mom feel comfortable and well care for. We really appreciated and God bless you all. We highly recommend this place to friends and loved ones. Overall, this place has great leadership and awesome team.
- Ross RE ★★★★★ November 16, 2025
Thank you to the wonderful staff at Pacific Haven for the amazing care you provide my mother. Your kindness, patience, and professionalism mean so much to our family. I see the effort you put into keeping her comfortable, safe, and supported every day. We truly appreciate everything you do — thank you for treating her with dignity and compassion. A heartfelt thank you to the entire team at Pacific Haven for taking such wonderful care of my mother. Your compassion, patience, and dedication truly show every day, and our family is deeply grateful. Special appreciation to: Monina, Grace, Erick, Annabelle, Isabel, Ben, Adrian, Ashlyn, Myra, NP, Albert, Terry, Noc, Jenn (Admission), Genoveva, Francisca, Jr, and Mai. Each of you has touched our hearts with the way you support and care for her.
- Bailey Banks ★★★★★ November 3, 2025
As a private caregiver it’s nice to see a facility that keeps up with cleanliness and compassion ! From the hard working cna’s, nurses, physical therapist, and maintenance guys everyone here is friendly and helpful. Even the ladies at the front desk make a good impact on the beginning of my day. This facility not only takes care of their patients but often have a lot employee appreciation events/yummy treats. The atmosphere here is great and the garden is very peaceful. My client and I will be leaving soon and while i’m happy to see my client return home i’ll be sad to leave all the wonderful people i met. Take it easy Pacific Haven Team, don’t work too hard now…Take care :)
Frequently asked questions
- What is the overall CMS rating for Pacific Haven Subacute and Healthcare Center?
- Pacific Haven Subacute and Healthcare Center has an overall CMS rating of 4 out of 5 stars.
- How did Pacific Haven Subacute and Healthcare Center score on health inspections?
- Pacific Haven Subacute and Healthcare Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Pacific Haven Subacute and Healthcare Center?
- Pacific Haven Subacute and Healthcare Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Pacific Haven Subacute and Healthcare Center have?
- Pacific Haven Subacute and Healthcare Center has 99 certified beds.
- Does Pacific Haven Subacute and Healthcare Center accept Medicare or Medicaid?
- Yes, Pacific Haven Subacute and Healthcare Center accepts Medicare and Medicaid.
- Where is Pacific Haven Subacute and Healthcare Center located?
- Pacific Haven Subacute and Healthcare Center is located at 12072 Trask Ave, Garden Grove, 92843, Garden Grove, California.
- How can I contact Pacific Haven Subacute and Healthcare Center?
- You can reach Pacific Haven Subacute and Healthcare Center by phone at +1 714-534-1942.
Nearby facilities
- The Grove Post-Acute 0.5 mi
12332 Garden Grove Blvd, Garden Grove, 92843
- Alta Gardens Care Center 0.6 mi
13075 Blackbird St, Garden Grove, 92843
- Garden Park Care Center 1.1 mi
12681 Haster St, Garden Grove, 92840
- Chapman Care Center 1.5 mi
12232 Chapman Ave, Garden Grove, 92840
- Garden Grove Post Acute 3.1 mi
12882 Shackelford Ln, Garden Grove, 92841
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.