Royal Palms Post Acute
Glendale, California
630 W Broadway, Glendale, 91204
Royal Palms Post Acute Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $79,980
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.39 hrs
- Licensed practical nurse (LPN) 1.05 hrs
- Certified nursing aide (CNA) 2.74 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating stable at 2 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 140 certified beds · ~132 avg residents/day (94% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Royal Palms Post Acute is a 140-bed, for-profit corporate skilled nursing facility located in Glendale, California. The center holds a 2-star overall rating from CMS, reflecting a 4-star staffing rating, a 5-star quality measures rating, and a 1-star health inspection rating. It provides long-term care and post-acute services to residents within the Los Angeles County area.
Location
630 W Broadway, Glendale, 91204, Glendale, CA
Recent reviews
- Chastity Ruiz ★★★★★ April 2, 2025
Facility is clean, staff are very friendly. Staff have has been there for years.
- Dwayne Dickson ★★★★★ November 8, 2024
Very comforting and around the clock nursing staff that cares. God gave me grace and brought me to Royal Palms, for them, I am a walking testimony.
- Dwayne Dickson ★★★★★ September 25, 2024
I wish that I could add a + to my 5. Since I was transferred to Royal Palms I witness nurses doing exceptionally well services. Distributing meds on time, feeding by hand when necessary, showering, and changing diapers as well as washing soiled linen. Entertaining patients, singing karaoke, encouraging therapy to all willing and abled elders, coming to aide all patients when called. My two roommates are bed stricken, and they are spoiled by some of these kind nurses. I hope they all get hefty bonuses for Christmas 🎄<br>Dwayne Dickson<br>65 years old and feeling better than ever!!
- kiahre lee ★☆☆☆☆ August 17, 2024
Wouldn’t give it 1 star if it wasn’t required. My Mother is Post surgery and the Hospital recommended her to go to this place for recovery. I, as a daughter did my due diligence to see if the facility was a good fit for her needs . The moment I walked in I knew it wasn’t what I wanted for my mother. But I digressed and still asked questions the lady at the front desk was polite and offered the supervisor so I can get more information. The moment I get to the supervisor she doesn’t greet me or even smile. Her first words were “I don’t have her chart” she was rude and unprofessional. I told her I’m not here to speak about her chart I’m here to see what the facility offers. She repeatedly told me she didn’t have my mother’s chart. No matter what my mother’s chart read. As a nursing home and a supervisor there should’ve been a better approach and a few answers to be given on what the facility offers. So much more conversation went on where my voice needed to be raised. The nursing staff isn’t helpful at all. Every nurse was at the nurse station not one was assisting a patient. The place is packed 3 beds to a small room. A million wheelchairs looked like they were in a bumper car match.. No patient appeared to be in there to progress just from first appearance. I wouldn’t send my worst enemy to this place.
- Deidre Pryor ★★★★★ April 17, 2024
I called this place to try to leave a message for my dad to have my dad call me. Nobody doesn’t speak English. They think it’s funny.
Frequently asked questions
- What is the overall CMS rating for Royal Palms Post Acute?
- Royal Palms Post Acute has an overall CMS rating of 2 out of 5 stars.
- How did Royal Palms Post Acute score on health inspections?
- Royal Palms Post Acute received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Royal Palms Post Acute?
- Royal Palms Post Acute has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Royal Palms Post Acute have?
- Royal Palms Post Acute has 140 certified beds.
- Does Royal Palms Post Acute accept Medicare or Medicaid?
- Yes, Royal Palms Post Acute accepts Medicare and Medicaid.
- Where is Royal Palms Post Acute located?
- Royal Palms Post Acute is located at 630 W Broadway, Glendale, 91204, Glendale, California.
- How can I contact Royal Palms Post Acute?
- You can reach Royal Palms Post Acute by phone at +1 818-247-3395.
Nearby facilities
- Broadway Manor Care Center 0.1 mi
605 W Broadway, Glendale, 91204
- Chestnut Ridge Post Acute Llc 0.8 mi
525 South Central Avenue, Glendale, CA, 91204
- Golden Haven Care Center 1.0 mi
409 W. Glenoaks Blvd., Glendale, CA, 91202
- Glenhaven Healthcare 1.1 mi
212 West Chevy Chase Drive, Glendale, CA, 91204
- Glendale Healthcare Center 1.2 mi
1208 S. Central Ave, Glendale, CA, 91204
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.