Mesa Glen Care Center
Glendora, California
638 E Colorado Ave, Glendora, 91740
Mesa Glen Care Center Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $103,080
- Special Focus Facility
- CMS has identified this facility as having a sustained record of serious quality issues. SFF facilities are inspected twice as often as standard facilities.
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.41 hrs
- Licensed practical nurse (LPN) 1.09 hrs
- Certified nursing aide (CNA) 2.60 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 96 certified beds · ~91 avg residents/day (95% occupancy)
- Ownership
- For profit - Individual
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Mesa Glen Care Center is a 96-bed, for-profit skilled nursing facility located in Glendora, California. According to Centers for Medicare & Medicaid Services data, the facility holds a one-star overall rating, derived from a one-star health inspection rating and a two-star quality measures rating. The center maintains a three-star rating for its staffing levels.
Location
638 E Colorado Ave, Glendora, 91740, Glendora, CA
Recent reviews
- Jonny Storm ★☆☆☆☆ February 1, 2026
When I visited my family member in Room 41B back in December, I was extremely disappointed. The staff restroom smelled strongly of marijuana, and we walked in on a CNA, Serina Jimenez, actively smoking from a weed vape cartridge. Her eyes were visibly bloodshot, and the room smelled like weed. The facility itself is poorly maintained—it looks run-down, depressing, and uncared for. The snacks and meals provided to residents are extremely inadequate. My family and I were so disturbed by the conditions that we collectively decided to remove our loved one from this facility. This was a terrible experience, and I do not recommend leaving your family members here.
- Jay Mar ★☆☆☆☆ December 20, 2025
My uncle was staying in 23 a before they moved him to a different room recently just a couple rooms down and he was telling me his lvn gabby was refusing to give him water and wasn’t giving him his meds when it was time. The place looks awful as well I thought Glendora was supposed to be nice.
- Frank Treadway ★★★★☆ October 22, 2025
My name is spring Treadway and I was in a bad accident. I was on the 210 Freeway when I got scooped up off the freeway. The ambulance rush me to Pomona Valley Hospital, that's where they Stitch me back together again. Then they send me to Messa Glenn Care Center For me to start healing. As soon as I got here, I couldn't believe how nice the staff was to me and how they remembered my name
- Heidi Ayala ★☆☆☆☆ August 7, 2025
WARNING.. DO NOT BRING LOVE ONES HERE. Unsterile and gross. The nurses are rude. They don’t communicate and return phone calls. Nursing supervisor can never be found. So fusterating.
- Tim Mackman ★☆☆☆☆ February 24, 2025
This skilled nursing home is definitely not a place for your loved ones , the staff are very unprofessional, they do not return calls , especially Rowena , the social worker Patricia is a joke and very unprofessional . My mentally ill son had a sitter 24 /7 and the sitter didn’t do a very good job ,probably texting or chatting away with a coworker , my son left the facility a few times and staff were not aware that he was even gone , the last time which was just a couple days ago , I got a call from nurse John , he informed me that a staff member had seen my son at wal mart , they were not even aware that he had left , 5 minutes later I got a call from supposedly the director of the facility stated his name was Chris, he lied to me and said that James has just left the facility against doctors orders and refused to sign an AMA and has discharged himself from the facility, which is also a complete lie ! He aggressively and un compassionately told me he was no longer a resident there and cannot come back , They knew they were responsible for failure in keeping an eye on him especially because he had an assigned sitter 24/7 who grossly failed to properly watch over him . Chris is taking advantage of my sons mental illness and thought he can get away with his lies . They figured this was a great opportunity to get rid of him , since day one Patricia a joke of a social worker kept calling me repeatedly trying to make up any excuse In trying to get rid of my son she first said he was too young , and mostly all seniors there which was a lie and then said it was a short term facility which was also a lie , they are registered as long term care facility plus another staff member told me that some people have been there for years , I told her and Rowena the supervisor to please find another facility one that’s more suitable for him and they never did a thing especially Patricia the social worker, she is very lazy or doesn’t know what she’s doing . This is very cruel and heartless of them especially because my son had just returned back from the hospital for he experienced an emergency medical crisis and was hospitalized for one week and upon his recovery and return he was treated this way by Chris the director and now my son is living on the streets sadly , he refuses to come home due to his schizophrenia , he is not well , not stable . He has the mental capacity of a 13 year old , they didn’t even file a critical missing persons report with the local authorities, they said he is not there responsibility, and that I should do it , so I did file with the Glendora police dept, they went to the facility and they lied right through their teeth to the police officer , which is a crime and I am goin to prove to the officer Chris and Patricia both have lied and made up the story and I have the proof to show them . I am so disappointed and disgusted with Mesa Glen , the owner needs to fire them all and be replaced with professional, caring , and compassionate workers who truly care about their patients and families. As it is we as parents suffer to see our loved ones having to cope with severe illnesses, physical and mental. Shame on you Chris , Patricia and Rowena !
Frequently asked questions
- What is the overall CMS rating for Mesa Glen Care Center?
- Mesa Glen Care Center has an overall CMS rating of 1 out of 5 stars.
- How did Mesa Glen Care Center score on health inspections?
- Mesa Glen Care Center received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Mesa Glen Care Center?
- Mesa Glen Care Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Mesa Glen Care Center have?
- Mesa Glen Care Center has 96 certified beds.
- Does Mesa Glen Care Center accept Medicare or Medicaid?
- Yes, Mesa Glen Care Center accepts Medicare and Medicaid.
- Where is Mesa Glen Care Center located?
- Mesa Glen Care Center is located at 638 E Colorado Ave, Glendora, 91740, Glendora, California.
- How can I contact Mesa Glen Care Center?
- You can reach Mesa Glen Care Center by phone at +1 626-963-6091.
Nearby facilities
- Gladstone Sub-Acute And Rehab Center 0.9 mi
435 E. Gladstone St, Glendora, CA, 91740
- Glendora Canyon Transitional Care Unit 0.9 mi
401 W. Ada Ave., Glendora, CA, 91741
- Arbor Glen Care Center 1.5 mi
1033 E Arrow Hwy, Glendora, 91740
- Glendora Grand Inc 1.9 mi
805 Arrow Hwy, Glendora, 91740
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.