Crystal Ridge Care Center
Grass Valley, California
396 Dorsey Dr, Grass Valley, 95945
Crystal Ridge Care Center Quality & Safety Report
Average
CMS Official Overall: 4★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.26 hrs
- Licensed practical nurse (LPN) 1.12 hrs
- Certified nursing aide (CNA) 2.32 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating improved from 3 to 4 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 99 certified beds · ~95 avg residents/day (96% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Crystal Ridge Care Center is a 99-bed, for-profit skilled nursing facility located in Grass Valley, California. The center holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, consisting of a 5-star rating for quality measures, a 3-star health inspection rating, and a 2-star staffing rating. It is legally structured as a limited liability company.
Location
396 Dorsey Dr, Grass Valley, 95945, Grass Valley, CA
Recent reviews
- Donald ★★★★★ November 21, 2025
I spent 8 months here, everyone in this facility treated me with respect at the highest level. I have a lot of good memories here with Crystal Ridge and I would come back in a minute!
- Benjamin DeRose ★☆☆☆☆ October 17, 2025
I got physically assaulted by a male staff member who works here and they will not fire him or hold him accountable because his wife has a higher authority than he does. He hit my face multiple times, leaving me with a bloody nose. He also slammed my car door on me multiple times , with zero violence on my end. Completely immature and unprofessional. Violent people shouldn’t be working at a care center with at-risk individuals. The ladies working at the front desk are angels , however, and are very pleasant to interact with.
- Abbie Godman ★★★★★ October 9, 2025
I recently toured Crystal Ridge Care Center, and I was so impressed! The facility is beautiful, clean, and welcoming — the new landscaping looks absolutely lovely. Bridget was amazing during the tour — so friendly, knowledgeable, and made me feel completely at ease. You can tell she really cares about the residents and the community. Highly recommend checking this place out!
- Ashley ★★★★★ July 16, 2025
Crystal Ridge provides excellent care! The staff is incredibly professional and caring, and Bridget went above and beyond to make sure everything was perfect. Her attention to detail and warm personality made a huge difference. I highly recommend Crystal Ridge to anyone looking for outstanding service and genuine care. Five stars all the way!
- Sherrie Jones ★★★★★ June 3, 2025
Everyone was pleasantly helpfull , I was treated with kindness and respect
Frequently asked questions
- What is the overall CMS rating for Crystal Ridge Care Center?
- Crystal Ridge Care Center has an overall CMS rating of 4 out of 5 stars.
- How did Crystal Ridge Care Center score on health inspections?
- Crystal Ridge Care Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Crystal Ridge Care Center?
- Crystal Ridge Care Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Crystal Ridge Care Center have?
- Crystal Ridge Care Center has 99 certified beds.
- Does Crystal Ridge Care Center accept Medicare or Medicaid?
- Yes, Crystal Ridge Care Center accepts Medicare and Medicaid.
- Where is Crystal Ridge Care Center located?
- Crystal Ridge Care Center is located at 396 Dorsey Dr, Grass Valley, 95945, Grass Valley, California.
- How can I contact Crystal Ridge Care Center?
- You can reach Crystal Ridge Care Center by phone at +1 530-272-2273.
Nearby facilities
- Grass Valley Healthcare Center 0.4 mi
355 Joerschke Dr, Grass Valley, CA, 95945
- Golden Empire 0.5 mi
121 Dorsey Drive, Grass Valley, CA, 95945
- Wolf Creek Care Center 0.7 mi
107 Catherine Ln, Grass Valley, 95945
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.