Hayward Gardens Post Acute

Safety & Inspections

Health deficiencies

National median: 7

4 below national median

Total federal penalties

$18,325

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.49 hrs below national median

Registered nurse (RN)

0.60 hrs

Licensed practical nurse (LPN)

1.10 hrs

Certified nursing aide (CNA)

2.29 hrs

Physical therapy

0.27 hrs

Quality rating trend

Overall rating improved from 3 to 4 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home

Capacity

75 certified beds · ~69 avg residents/day (92% occupancy)

Ownership

For profit - Partnership

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Hayward Gardens Post Acute is a for-profit, 75-bed skilled nursing facility located in Hayward, California. The center holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, supported by a 5-star rating in quality measures and 3-star ratings in both staffing and health inspections. It operates as a partnership providing short-term rehabilitation and long-term care services.

Location

1628 B St, Hayward, 94541, Hayward, CA

Recent reviews

• Regina A ★★★★★ February 18, 2026

  My mother’s was admitted in Hayward Garden last 11/2025, recently discharge on 2/11/2026. The staffs, CNA’s, all the Nurse’s, Supervisor’s, Pt’s, PTA’s, OT’s not to mention kitchen staff. They are all knowledgable of their responsibility. Helped my Mom to get stronger, and recover from surgery. She needs every help she can get. She is 90 years old. Everyone was patient and kind. They all be been very helpful and accommodating to my mother’s needs. When ever I have a question or my mother needs anything all I have to do is communicate it with the staff and it’s handled and take cared of right away. Upon discharge or any request I have I communicate it directly to the Social worker Director, Maria. She has been extremely helpful and great in communicating any matter regarding my mother and any documents needed. All in all I am satisfied in having my mother stay at Hayward Garden. Mother is also happy with Hayward Garden’s service.

• Norma ★★★★☆ February 16, 2026

  Our dad was admitted for both wound care and PT, with a very challenging situation. During his stay, we got to meet so many wonderful staff whose kindness, gentleness, caring, professionalism, and energy made us feel that he was in a good place, which helped to dispel our concerns regarding leaving him in a skilled nursing facility. Sadly, he wasn't well enough to be able to take full advantage of all the wonderful care given.<br><br>Our special recognition to Samir, Kshitij, Shafali, Amoljeet, Paola, Stephanie, Tin, Patrick, Ashmita and Teresa. Teresa - your smiles and energy are such a blessing here. Thank you very much for so quickly arranging to get the special mattress for our dad. Grateful to the kitchen staff or all the changes they made for his meals. Also, thanks so much to John for quickly taking care of an important situation for us with Kaiser.<br><br>Sadly, our dad transitioned to hospice care here on the 12th day of his stay. He needed periodic, routine check-ins to ensure his comfort, especially as he quickly became more ill and less responsive. While we really liked everyone here and they're very nice (special kudos to CNAs Paola, Stephanie & Tin, wound care nurse Samir, and Michael in the kitchen), twice several important well-checks relating to IV fluids were missed that resulted in severe fluid retention and unnecessary pain for my dad. Also, he was about to be weighed the day before he passed and I'm so glad I was there to stop the procedure. In hindsight I wish that his PT and OT sessions could have been assessed and adjusted to meet his condition, especially as his nutritional intake continued to decline, rather than expecting him to perform activities at the level that are perhaps typical for many patients in rehabilitation; I suppose it's challenging for all dimensions of care to get the whole, changing picture when it's downward as opposed to upward. It's with a sad heart that I've had to update this review, really wanting to say that the entire experience was great. Hopefully this is a learning lesson for all.<br><br>Nevertheless, I was impressed by the regular cleaning being done, checking of smoke detectors, the daily activities. The vibe to us was all-around nothing less than positive. Curtis, when the patients' rooms are finally done as you mentioned in another post, HGPA will truly be a gem all-around. Keep up the great work, everyone! You are all very important and appreciated.

• Katya Mendoza ★★☆☆☆ February 9, 2026

  THERAPY IS AMAZING ALL OF THE THERAPIST ARE AMAZING, KIND AND REALLY LOVELE TO PACIENTS. Now when it comes to the nurses they sometimes seem to do not care my mom was there and I always found her with her pamper full when I asked for change they would come and seen upset( not sure why you go to school for this if you don’t enjoy it) anyhow also if your family member speak Spanish I do not recommend this place they do not have interpreters also they seem to have favoritism with some pacients as one I found my mom laying in bed with the food aside and the other paciente was already eating . Social worker always saids that she’s going to call you and she just never does .

• Nora ★★★★★ February 5, 2026

  Dear Hayward Gardens,<br><br>I hope this message finds you well. I would like to take a moment to share my feedback regarding my mother's three-month stay at your facility.<br><br>First and foremost, I truly appreciated the warm and welcoming demeanor of your caregivers. Whether in person or over the phone, they consistently greeted us with smiles and were attentive to my mother's needs. It was comforting to know that whenever I called, they would promptly take action, bringing my mother a warm cup of coffee or a cozy blanket when needed. Their dedication and compassion truly made a positive impact on her care.<br><br>Additionally, the kitchen staff deserves special recognition. They were always friendly and approachable, ensuring my mother received her favorite foods, such as soft sugar cookies, coffee, sparkling water, and sandwiches. I was also impressed by the self-service ice box, which allowed me to easily get ice for my mother as needed.<br><br>Moreover, I want to commend the overall cleanliness and organization of the facility. It provided a safe and pleasant environment, which further contributed to a positive experience for my mother.<br><br>Thank you for the incredible support and care you provided. It is evident that your team is both hardworking and genuinely caring. Please extend my gratitude to everyone involved in my mother's care.<br><br>Warm regards,<br><br>Norma Johnson

• Kranthi Achanta ★☆☆☆☆ January 30, 2026

  I am a surgeon at Washington Hospital in Fremont. I was supposed to operate on a patient at this facility and they dropped of this elderly patient at a wrong facility and left. They did not even check with the facility where they dropped off the patient if he belonged there. When I called and spoke to the supervisor Helen she was so nonchalant about it. I had a lengthy conversation with Mr. Porter who is the administrator and was informed that the mistake was with the transport company. The transport company was given the correct address for the drop off but they dropped off the patient at a different facility. It is unclear if the transport company was picked by the facility or by the patient’s insurance company. It took over two hours and numerous calls before another transport company brought him to the correct location.<br><br>Once the patient did arrive at the hospital, we noticed that the patient was given blood thinners when explicit written and verbal instructions were given to stop blood thinners 5 days prior to surgery. So after all this ordeal the patient’s surgery had to cancelled and will be rescheduled for another day.

Frequently asked questions

What is the overall CMS rating for Hayward Gardens Post Acute?

Hayward Gardens Post Acute has an overall CMS rating of 4 out of 5 stars.

How did Hayward Gardens Post Acute score on health inspections?

Hayward Gardens Post Acute received a health inspection rating of 3 out of 5 stars from CMS.

What is the staffing rating for Hayward Gardens Post Acute?

Hayward Gardens Post Acute has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Hayward Gardens Post Acute have?

Hayward Gardens Post Acute has 75 certified beds.

Does Hayward Gardens Post Acute accept Medicare or Medicaid?

Yes, Hayward Gardens Post Acute accepts Medicare and Medicaid.

Where is Hayward Gardens Post Acute located?

Hayward Gardens Post Acute is located at 1628 B St, Hayward, 94541, Hayward, California.

How can I contact Hayward Gardens Post Acute?

You can reach Hayward Gardens Post Acute by phone at +1 510-582-4636.

Nearby facilities

• Hayward Hills Health Care Center 0.2 mi

  1768 B Street, Hayward, CA, 94541

• Sage Post Acute 0.3 mi

  1832 B Street, Hayward, CA, 94541

• Bethesda Home 1.0 mi

  22427 Montgomery Street, Hayward, CA, 94541

• We Care Skilled Nursing Facility 1.2 mi

  21863 Vallejo Street, Hayward, CA, 94541

• St Anthony Care Center 1.2 mi

  553 Smalley Avenue, Hayward, CA, 94541