St. Francis Healthcare Center

Safety & Inspections

Health deficiencies

National median: 7

4 below national median

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.41 hrs below national median

Registered nurse (RN)

0.80 hrs

Licensed practical nurse (LPN)

0.81 hrs

Certified nursing aide (CNA)

2.54 hrs

Physical therapy

0.24 hrs

Quality rating trend

Overall rating stable at 5 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home

Capacity

62 certified beds · ~54 avg residents/day (86% occupancy)

Ownership

For profit - Limited Liability company

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

St. Francis Healthcare Center is a 62-bed for-profit skilled nursing facility located in Hayward, California. The center holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by 5-star ratings in health inspections and quality measures. Staffing at the facility is rated at 3 out of 5 stars.

Location

718 Bartlett Ave, Hayward, 94541, Hayward, CA

Recent reviews

• Angela Winding ★★★★★ November 28, 2025

  I have been at St Francis for just under 2 years. I love the atmosphere here. They have provided great care for me. I would recommend anyone to choose St Francis as their Skilled Nursing Facility.

• Kristina Domingo ★★★★★ October 24, 2025

  Good people

• Patrick Lau ★★★★★ October 7, 2025

  The St Francis facility and staff are amazing. My dad had two stints here due to health circumstances, but fortunately the team here made it as easy as possible.<br><br>The facility itself is nestled in the general neighborhood. Parking is simple as they have a large lot in the back. Upon entry, the area it bright and clean. Each room is alway clean and the building is properly staffed. In fact the staffing to resident ratio seem great. There is always someone to ask for help when necessary. Meals are complete and has a good variety. Caretaking of the patients is on schedule and the staff are friendly.<br><br>The level of engagement with the patient is also great. My dad's mental state is diminished, but the stuff still finds ways to interact with him. I often visit my dad and find that he is in a group activity that ranges from bingo, karaoke, and watching movies to name a few.<br><br>I want to give a shout out to our case manager, Cynthia, who is always supportive and respond quickly to questions that we may have. Also to my dads physical therapist, Dominic, who always have a friendly demeanor, understanding tone, supportive nature, and most importantly patience to try and get my dad back to baseline. We also sincerely appreciate all the care and attentiveness to all the nurses that provides care to my dad around-the-clock. I know the staff is always watching because I get a phone call every my dad falls.<br><br>I highly recommend St. Francis to anyone who needs to seek out a care facility.

• Alexis Bee ★☆☆☆☆ March 28, 2025

  I am formally expressing my dissatisfaction with the care my brother received at St. Francis Rehabilitation Center in Hayward. After being discharged from San Rose Hospital for heart failure, he was admitted to this facility for recovery.<br><br>Despite the staff being generally polite, the conditions at the facility were extremely poor. My brother was placed in a crowded room with two other patients, limiting his privacy and comfort. Nurses only checked on him once a day, and I never witnessed them administering his medication during my visits. He was often left alone in his room for extended periods, which raised serious concerns about the attentiveness of the staff.<br><br>Additionally, the rehabilitation services were grossly inadequate. He was given only 10 minutes of physical therapy per day, after which he was immediately returned to bed. This minimal effort does not align with the purpose of a rehabilitation center, which is supposed to focus on patient recovery and mobility. Based on this experience, the facility felt more like a hospice care center rather than a rehabilitation center.<br><br>I believe patients and their families deserve transparency and proper care when entrusting their loved ones to a medical facility. The conditions and lack of adequate rehabilitation at St. Francis Rehabilitation Center are unacceptable. I hope improvements are made to ensure patients receive the care they need and deserve.

• otis stillwell ★★★★★ March 5, 2025

  Everyone is nice and attentive. The food is good and the facility is clean.

Frequently asked questions

What is the overall CMS rating for St. Francis Healthcare Center?

St. Francis Healthcare Center has an overall CMS rating of 5 out of 5 stars.

How did St. Francis Healthcare Center score on health inspections?

St. Francis Healthcare Center received a health inspection rating of 5 out of 5 stars from CMS.

What is the staffing rating for St. Francis Healthcare Center?

St. Francis Healthcare Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.

How many beds does St. Francis Healthcare Center have?

St. Francis Healthcare Center has 62 certified beds.

Does St. Francis Healthcare Center accept Medicare or Medicaid?

Yes, St. Francis Healthcare Center accepts Medicare and Medicaid.

Where is St. Francis Healthcare Center located?

St. Francis Healthcare Center is located at 718 Bartlett Ave, Hayward, 94541, Hayward, California.

How can I contact St. Francis Healthcare Center?

You can reach St. Francis Healthcare Center by phone at +1 510-785-3630.

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