Desert Mountain Care Center
Indio, California
47-763 Monroe Avenue, Indio, CA, 92201
Desert Mountain Care Center Quality & Safety Report
Average
CMS Official Overall: 4★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.37 hrs
- Licensed practical nurse (LPN) 2.28 hrs
- Certified nursing aide (CNA) 2.48 hrs
- Physical therapy 0.06 hrs
Quality rating trend
Overall rating declined from 4 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 99 certified beds · ~93 avg residents/day (94% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Desert Mountain Care Center is a for-profit, 99-bed skilled nursing facility located in Indio, California. It holds a 3-star overall rating from the Centers for Medicare & Medicaid Services, consisting of a 4-star quality measures rating, a 3-star health inspection rating, and a 2-star staffing rating. The center is operated as a limited liability company.
Location
47-763 Monroe Avenue, Indio, CA, 92201, Indio, CA
Recent reviews
- Robyn ★☆☆☆☆ July 27, 2025
THEY LET MY UNCLE DIE
- p calderon ★☆☆☆☆ August 10, 2024
Can't believe these 5 star reviews, but then again they're from people with this place being their ONLY review.<br><br>Crap food. Literally bologna. YES just a slice as the protein for a "meal."<br><br>Faculty doesn't follow dietary restrictions. Indeed, they completely ignored a diabetic's diet. Moldy bread. Their "patient" left here weighing 30 pounds less after being there for close to 6 weeks.<br><br>Staff lacks compassion. They are just people going through the motions without a care for anyone other than clocking out and a paycheck.<br><br>I would not be surprised if this place was to ever be investigated.<br><br>Being here is a punishment. Don't do it to your loved ones because this will become their origin story.<br><br>Take a tour. Ask patients. Do your due diligence.<br><br>But also, go somewhere else.
- Ceteka Perry ★★★★★ July 17, 2024
PHENOMENAL!!! Let me tell you how great this facility is compared to the 3 TERRIBLE care centers my husband was in the last year in another huge city, known for their healthcare!!! The administrator is right by the front door ALWAYS aware of what’s happening in the facility! Don’t let the age of the building fool you. 2 of the nicest, newest and most expensive care centers my husband was in almost killed him by not giving him his medication for 5 days and not checking on him for low blood sugars. I never smelled ANY bodily discharges at Desert Mountain Care Center and believe me I KNOW the smell of urine in the care centers my husband was in that never took care of their patients‘ needs! Desert Mountain has more staff than I’ve EVER seen at a care center and I was with my parents every day for over a year in their care center facility in another state. Desert Mountain Care Center is fabulous! I never saw ANY administrators and nothing but lazy staff of the out of state facilities my husband was in, even when I was demanding his discharge due to their incompetence!
- Jessica Angulo ★☆☆☆☆ October 31, 2023
My dad came to this facility to recover to get his strength back from his legs. He Never got physical therapy. The OT was always “ too busy” or “left for the day” . Plus all the nurses are horrible they treated my dad bad. First of all didn’t care about my dad complaining that he had pain on his left leg. They said his “ fine” to my siblings. But we knew he wasn’t fine, because we saw him not looking well. So my sister in law called the ambulance. So they came and took my dad to the hospital and the Er doctor said that he got septic, hemorrhoid, low blood pressure. This horrible facility has to be closed!! They have the worst nurses and management. This facility only see patients as money. They don’t care about their patients the nurses don’t have compassion. Please don’t take your love ones there It’s the worst! My dad is fighting for his life right now.
- Kari Hrdz ★☆☆☆☆ July 14, 2023
If you care for you love ones don’t leave them In this care facility because they will die and blame the patient. They don’t check patients as they should, but the caregivers, nurses do have time to chitchat ridiculous!!! Management needs to really get It together and hire people that’s actually experienced and have a little sympathy!!!
Frequently asked questions
- What is the overall CMS rating for Desert Mountain Care Center?
- Desert Mountain Care Center has an overall CMS rating of 4 out of 5 stars.
- How did Desert Mountain Care Center score on health inspections?
- Desert Mountain Care Center received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Desert Mountain Care Center?
- Desert Mountain Care Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Desert Mountain Care Center have?
- Desert Mountain Care Center has 99 certified beds.
- Does Desert Mountain Care Center accept Medicare or Medicaid?
- Yes, Desert Mountain Care Center accepts Medicare and Medicaid.
- Where is Desert Mountain Care Center located?
- Desert Mountain Care Center is located at 47-763 Monroe Avenue, Indio, CA, 92201, Indio, California.
- How can I contact Desert Mountain Care Center?
- You can reach Desert Mountain Care Center by phone at +1 760-347-0750.
Nearby facilities
- Desert Springs Healthcare & Wellness Centre 1.6 mi
82262 Valencia Avenue, Indio, CA, 92201
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.