Villa Valencia Healthcare Center
Laguna Hills, California
25000 Calle De Los Caballeros, Laguna Hills, 92653
Sunday,9AM,5PM, Monday,9AM,5PM, Tuesday,9AM,5PM, Wednesday,9AM,5PM, Thursday,9AM,5PM, Friday,9AM,5PM, Saturday,9AM,5PM
Villa Valencia Healthcare Center Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.86 hrs
- Licensed practical nurse (LPN) 0.53 hrs
- Certified nursing aide (CNA) 2.90 hrs
- Physical therapy 0.38 hrs
Quality rating trend
Overall rating stable at 4 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 59 certified beds · ~52 avg residents/day (88% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Villa Valencia Healthcare Center is a 59-bed, for-profit skilled nursing facility located in Laguna Hills, California. The center maintains a 4-star overall rating from the Centers for Medicare & Medicaid Services (CMS), with 4-star ratings across staffing, health inspections, and quality measures. The facility is operated as a limited liability company and provides long-term care and rehabilitative services.
Location
25000 Calle De Los Caballeros, Laguna Hills, 92653, Laguna Hills, CA
Recent reviews
- AG ★★★★★ November 15, 2025
We were lucky to have Villa Valencia as our mother’s rehab center after her knee replacement surgery. She had a very positive experience and recommends this place to those in search for a well run, balanced and professional facility. We can’t thank more all who have been in charge of providing all the needed care and assistance and all who have delivered exceptional service. Thank you, Villa Valencia family for a job well done.
- Stephanie M ★★★★★ November 5, 2025
Villa Valencia is really really nice. My Mom has been to a number of SNF over the past 10 years and it’s the absolute best. RN Joy greeted us with a warm smile and infectious enthusiasm; receptionist Karen is professional detail-focused and exceptionally organized; the director Spencer checks on my Mom daily and makes her feel cared for and important. The PT staff have done wonders for her strength- she’s now able to walk on the outside of the building and in the garden with their kind assistance. For visitors it is open spacious and airy with ample parking. Mom also likes the food - especially the soup - and has gained weight during her stay and she says that it’s as good as home since they have bingo, arts and crafts, and frequent guests as entertainment. Lastly, her Hoag internal medicine physician Dr Wollank has personally visited her twice and has kept close contact with us to monitor her progress. It’s really a special place
- Nick Becerra ★★★★★ October 7, 2025
Highly recommend this facility to your love ones.. my mother got the care that she needed and the attending CNAs were very sweet and compassionate. Thank you so much for the excellent care.
- pamela ★★★★★ September 14, 2025
Not perfect but many there work hard for the residents. Significantly better than other nursing homes close by.
- Art Kirsch ★★★★★ August 8, 2025
Becoming a patient in a skilled nursing facility is not a goal anyone I've known has ever set for themselves because something bad has happened to you for which physical & occupational therapy is needed so you can regain a pre-event lifestyle. I'm an 80 year old who was in great shape (gym 5+ days/wk) with no restrictions and then a freak accident caused my right arm and leg to be severely injured, requiring a stay at Villa Valencia for 7 weeks after hospitalization. The care I received was brilliant & let me return home fully able to get around safely and prepare me for the more intensive outpatient therapy I'll need for several months to restore my physical functionality. I'm enclosing part of a 'thank you' letter I sent to their administrator detailing why I was so lucky to have been a patient there (Medicare.gov rates these institutions and Villa Valencia is 1 of only 2 skilled nursing facilities they rated Five Stars in all of Orange County, CA). Here's some of my letter: "I want to thank you and your staff for preparing me for returning home successfully, fulfilling your promise not to release me before I was ready. I’ve been home now for almost 2 weeks, get around quite independently with a walker and am not a burden to my wife or family. As a patient in a skilled nursing facility, so many new things happen every day, especially when you're in pain, uncertain of outcomes, and generally have your world disrupted. It’s a tribute to the professionalism of everyone associated with your organization that made my stay & recovery to this point a satisfying experience. While there are so many people at Villa Valencia that contributed to my recovery, many of whom I never met, there were some with whom I came into frequent contact who I will especially remember. Three CNAs who I spent many daytime shifts with were Delicia, Christian, & Lyndsey & nighttime people who were particularly memorable were Lana, M Diamond, Jessica & Irma although my interactions with them were limited they were always kind and thoughtful. Again, there were dozens of others who cared for me with great compassion as well, and I’m certain equal numbers on other hallways who I never met that met the high standards that these few that I mentioned exhibited. A true testament to the care in which you take screening and hiring. On to the rehabilitation team, all of whom I worked with were outstanding. The ones who had the most effect on me, in no particular order, were Eric, Tamra, Sergio, Allison, Patrick, Alyssa, Greg, Chloe, Sunnae, Bessie & Lillian – again apologies to the many I left out. Special thanks to Jovi who went above and beyond to provide me with whole food, plant based meals so that I could maintain my diet while still getting enough protein for my recovery. I trust I treated all of your staff with respect & dignity even in my worst moments, early on in my stay." TO THE READERS OF THIS REVIEW: If you or a loved one are unfortunate to need the services of a skilled nursing facility, you won't find one better than Villa Valencia. I understand most stays are for far shorter time than mine but the staff is committed to having you return home so that you can function safely.
Frequently asked questions
- What is the overall CMS rating for Villa Valencia Healthcare Center?
- Villa Valencia Healthcare Center has an overall CMS rating of 3 out of 5 stars.
- How did Villa Valencia Healthcare Center score on health inspections?
- Villa Valencia Healthcare Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Villa Valencia Healthcare Center?
- Villa Valencia Healthcare Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Villa Valencia Healthcare Center have?
- Villa Valencia Healthcare Center has 59 certified beds.
- Does Villa Valencia Healthcare Center accept Medicare or Medicaid?
- Yes, Villa Valencia Healthcare Center accepts Medicare and Medicaid.
- Where is Villa Valencia Healthcare Center located?
- Villa Valencia Healthcare Center is located at 25000 Calle De Los Caballeros, Laguna Hills, 92653, Laguna Hills, California.
- How can I contact Villa Valencia Healthcare Center?
- You can reach Villa Valencia Healthcare Center by phone at +1 949-609-7540.
Nearby facilities
- Laguna Hills Health And Rehabilitation Center 0.2 mi
24452 Health Center Drive, Laguna Hills, CA, 92653
- Palm Terrace Healthcare & Rehabilitation Center 0.8 mi
24962 Calle Aragon, Laguna Hills, CA, 92637
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.