Hollenbeck Palms

Safety & Inspections

Health deficiencies

National median: 7

10 above national median

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

4.83 hrs above national median

Registered nurse (RN)

0.80 hrs

Licensed practical nurse (LPN)

0.84 hrs

Certified nursing aide (CNA)

2.98 hrs

Physical therapy

0.09 hrs

Quality rating trend

Overall rating declined from 5 to 4 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Retirement community · Assisted living facility · Rehabilitation center

Capacity

106 certified beds · ~57 avg residents/day (53% occupancy)

Ownership

Non profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Hollenbeck Palms is a non-profit, 106-bed skilled nursing facility located in Los Angeles, California. It holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, supported by a 5-star staffing rating and a 4-star quality measures rating. The facility also maintains a 3-star rating for health inspections.

Location

573 S Boyle Ave, Los Angeles, 90033, Los Angeles, CA

Recent reviews

• Mollie Bowling ★★★★★ November 14, 2025

  We moved into Hollenbeck Palms five weeks ago. At age 77, we wanted to leave behind the responsibility of a house and yard, and be in a more protected environment, with every possible kind of help available. We are so pleased with our decision. The grounds are gorgeous, the staff extremely kind and helpful, and the other residents welcoming. My husband discovered here the mother of one of his former kindergarten students, or rather she discovered him. The food is spectacular, many rungs above what we sampled at several for-profit, corporate senior living facilities. Every meal has more than a dozen offerings, the soups are fabulous, the vegetables delicious. Fish is served several times a week. Though I am not a vegan, I tried the vegan bratwurst, and it was excellent. There are many vegetarian and gluten-free choices. But if you want beef, bacon, hot dogs, sausage, and fried potatoes, and ice cream, you can have that, too.The young, extremely accommodating servers are adored. My husband now enjoys a far broader diet than before. Every possible holiday or occasion is celebrated, often with musical entertainment. The 115+ year-old chapel is known for its stained glass, pipe organ and acoustics. In addition to the fitness classes and activities offered by staff, residents have organized interest groups - gardening, putting, Scrabble, etc. Volunteers produce a residents newsletter and run the monthly bazaar, a rummage sale. My sister says that it looks like we are on vacation at a luxury resort.

• David IRI ★★★★★ August 23, 2025

  Excellent senior living

• K Setup ★★★★☆ July 7, 2025

  Aunt(RIP) and Dad(RIP), and Mom are residents. Since '20, the meal quality has gone down. Spacious facility, great personnel, all senior care amenities.

• David Kim ★★★★★ May 25, 2025

  Very nice and well maintained place!!!

• monkey ★★★★★ February 13, 2025

  My father's been there just a short time so far and I am completely happy that we found this community.

Frequently asked questions

What is the overall CMS rating for Hollenbeck Palms?

Hollenbeck Palms has an overall CMS rating of 4 out of 5 stars.

How did Hollenbeck Palms score on health inspections?

Hollenbeck Palms received a health inspection rating of 3 out of 5 stars from CMS.

What is the staffing rating for Hollenbeck Palms?

Hollenbeck Palms has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Hollenbeck Palms have?

Hollenbeck Palms has 106 certified beds.

Does Hollenbeck Palms accept Medicare or Medicaid?

Yes, Hollenbeck Palms accepts Medicare and Medicaid.

Where is Hollenbeck Palms located?

Hollenbeck Palms is located at 573 S Boyle Ave, Los Angeles, 90033, Los Angeles, California.

How can I contact Hollenbeck Palms?

You can reach Hollenbeck Palms by phone at +1 323-307-4505.

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