Vasona Creek Healthcare Center
Los Gatos, California
16412 Los Gatos Blvd, Los Gatos, 95032
Vasona Creek Healthcare Center Quality & Safety Report
Average
CMS Official Overall: 4★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.45 hrs
- Licensed practical nurse (LPN) 1.08 hrs
- Certified nursing aide (CNA) 2.30 hrs
- Physical therapy 0.09 hrs
Quality rating trend
Overall rating stable at 3 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 148 certified beds · ~141 avg residents/day (96% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Vasona Creek Healthcare Center is a for-profit, 148-bed skilled nursing facility located in Los Gatos, California. The center holds a 3-star overall rating from CMS, which includes a 5-star rating for quality measures and 2-star ratings for both staffing and health inspections. This limited liability company provides long-term care and rehabilitation services to the local community.
Location
16412 Los Gatos Blvd, Los Gatos, 95032, Los Gatos, CA
Recent reviews
- Jesus Cisneros ★★★★★ January 23, 2026
Amazing staff, they took great care of my grandma while she was there. The staff there were very nice and welcoming, making me feel confident that my grandma would recieve the best care!
- priscilla garcia ★☆☆☆☆ January 14, 2026
DO NOT BRING YOUR FAMILY MEMBER TO THIS AWFUL PLACE!!!!! When you want to transfer your family member from this hell hole the social service team will lie to you about helping you transfer. When requesting your family's clinicals Kyla in social services will only give you half of what you requested. Kyla and her team will do everything they can to make you stay at this HELL HOLE! This place is loud and smell like feces and urine, very noisy. out of control patient and aggressive that will try to confront you! When you need to have a changing for your family member it will take between 20-30min urine/feces to get changed and wound clinic will not check the wounds as scheduled. When you want a nurse no nurses are to be found!
- Deborah Villanueva ★☆☆☆☆ January 9, 2026
There a bad ran company.they have bad communicate w patients remake usure u find out wen u have to be out.if not they will come and threw u out pack ur stuff non professional non communicati n there social workers never answer there phones or return ur calls that's besides the different nurse everyday n cnasthey can't know the patients also they over load there nurses n CNAs.the nurses giving u wrong meds I seen it in person my self I was a patient for 4 months they put there long term patients that u h and r to brqe telling nurse ur meds wat bout patient that can't speak for them self they put together w the permanent patients there not examples there CNAs are hurt n abused getting scratches n bruises from the patients one cna has a broken wrist.hey can't if u have a family member that can't speak this ain't the place for them.i know long term patient there that ain't getting her right respiratory treatment and wond cresident ain't gettingresiportary service or wound care know if u ask to speak to dr it takes days u never see the director.nicely decorated .all priced nicly
- marian pollock ★☆☆☆☆ December 12, 2025
Do not send people you care about and love here. If you complain about bad food (spoiled), they dismiss it and say well if this person was home then you can control the nutrition they receive. There is one wing that you can tell is neglected and smells of rancid pee. The rest of the wings you can tell the staff cares. This is not put down the great employees that we encountered however there is a nurse and few others that dreads changing her patients when they have diarrhea that the food they served caused. Also, on the first floor at least 5 employees just sitting around on their phones. If they are on break there should be a break room area for them. Multi people were screaming for help on numerous occasions. Health inspector should investigate.
- Neomi Gonzalez ★★★★★ November 15, 2025
I took my mom to this facility and they were so kind and gentle with her. Especially Carlos, he helped answer all my questions and took care of all her needs.
Frequently asked questions
- What is the overall CMS rating for Vasona Creek Healthcare Center?
- Vasona Creek Healthcare Center has an overall CMS rating of 4 out of 5 stars.
- How did Vasona Creek Healthcare Center score on health inspections?
- Vasona Creek Healthcare Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Vasona Creek Healthcare Center?
- Vasona Creek Healthcare Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Vasona Creek Healthcare Center have?
- Vasona Creek Healthcare Center has 148 certified beds.
- Does Vasona Creek Healthcare Center accept Medicare or Medicaid?
- Yes, Vasona Creek Healthcare Center accepts Medicare and Medicaid.
- Where is Vasona Creek Healthcare Center located?
- Vasona Creek Healthcare Center is located at 16412 Los Gatos Blvd, Los Gatos, 95032, Los Gatos, California.
- How can I contact Vasona Creek Healthcare Center?
- You can reach Vasona Creek Healthcare Center by phone at +1 408-356-2191.
Nearby facilities
- The Terraces of Los Gatos 0.4 mi
800 Blossom Hill Rd, Los Gatos, 95032
- Stonebrook Health and Rehabilitation 1.4 mi
350 De Soto Dr, Los Gatos, 95032
- Woodlands Healthcare Center 1.6 mi
14966 Terreno De Flores Ln, Los Gatos, 95032
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.