Ararat Nursing Facility
Mission Hills, California
15099 Mission Hills Rd, Mission Hills, 91345
Ararat Nursing Facility Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $332,708
- Special Focus Facility
- CMS has identified this facility as having a sustained record of serious quality issues. SFF facilities are inspected twice as often as standard facilities.
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.40 hrs
- Licensed practical nurse (LPN) 1.22 hrs
- Certified nursing aide (CNA) 2.83 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating declined from 3 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 254 certified beds · ~242 avg residents/day (95% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Ararat Nursing Facility is a non-profit, 254-bed skilled nursing center located in Mission Hills, California. The facility currently holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, based on a 1-star health inspection rating, a 2-star quality measures rating, and a 3-star staffing rating. It is operated as a corporate non-profit entity.
Location
15099 Mission Hills Rd, Mission Hills, 91345, Mission Hills, CA
Recent reviews
- Maya Mnoyan ★☆☆☆☆ December 5, 2025
I recently visited Ararat Nursing Home in Mission Hills for professional marketing outreach, and my first impression was extremely positive. The building and exterior are beautiful, very well-maintained, and give a high-end, welcoming impression. Everything looked clean, organized, and professionally done.<br><br>However, unfortunately, my experience changed completely once I entered and approached the front desk. After introducing myself professionally and requesting to speak with the social workers to briefly share information about my home health agency, I was met with a very unprofessional response from the front desk staff member (I believe her name was Naira).<br><br>Instead of simply assisting with redirection or notifying the appropriate department, I was told that “people like you come here more than a hundred times a day,” and that she would just leave the information without contacting anyone directly. The tone and wording were dismissive and inappropriate. Front desk staff are meant to guide and redirect visitors, not decide on behalf of social workers or discharge planners who should or should not be contacted.<br><br>This interaction was very disappointing and completely overshadowed the excellent first impression I had of the facility. I have visited many healthcare facilities in my line of work, and I have never experienced this type of response at the front desk.<br><br>I hope management will address this, as professionalism at the front desk is critical to maintaining the high standard that the facility’s appearance suggests.
- Cloud Ink ★☆☆☆☆ November 24, 2024
We went to this place to check it out for my mother and everything is about first impressions and this place gave us a negative one from the front desk rudeness to the lady supervisor margarita kechichian . I felt like I was in a jungle. Not Pleasant and they told us only 2 hours we can see our parents because is not a party time to stay there all day. There is nothing processional about this place . Staff are rude. Feel sorry for the residents, may be something going on that they don’t let people to stay with love once cause they are hiding something 🤷♀️
- Jenny Diaz ★★★★★ September 26, 2024
I'm very happy to say this is a great place for your loved ones to be taken care of. I have witnessed very caring nurses and cna's during my visits they have a caring and loving heart. I'm very grateful for all they do.
- Victoria Shabnam ★☆☆☆☆ June 6, 2024
The stuff was rude. Assignment was very heavy and no help was around . The management doesn't like the employee's to go school and making achievements. Very 😭😭😭😭😭😭😭😭😭
- Dan Dell ★★★★★ March 5, 2022
This is a great facility with nurses and Cnas that care about the patients and treat them very well. My father-in-law lived there 5 years and did very well. We were very happy with his care.
Frequently asked questions
- What is the overall CMS rating for Ararat Nursing Facility?
- Ararat Nursing Facility has an overall CMS rating of 1 out of 5 stars.
- How did Ararat Nursing Facility score on health inspections?
- Ararat Nursing Facility received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Ararat Nursing Facility?
- Ararat Nursing Facility has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Ararat Nursing Facility have?
- Ararat Nursing Facility has 254 certified beds.
- Does Ararat Nursing Facility accept Medicare or Medicaid?
- Yes, Ararat Nursing Facility accepts Medicare and Medicaid.
- Where is Ararat Nursing Facility located?
- Ararat Nursing Facility is located at 15099 Mission Hills Rd, Mission Hills, 91345, Mission Hills, California.
- How can I contact Ararat Nursing Facility?
- You can reach Ararat Nursing Facility by phone at +1 818-837-1800.
Nearby facilities
- Providence Holy Cross Med Ctr D/P Snf 0.3 mi
11600a Indian Hills Road, Mission Hills, Ca 91345, Mission Hills, CA, 91345
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.