Las Colinas Post Acute
Ontario, California
800 E 5th St, Ontario, 91764
Las Colinas Post Acute Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $70,925
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.24 hrs
- Licensed practical nurse (LPN) 1.42 hrs
- Certified nursing aide (CNA) 2.38 hrs
- Physical therapy 0.12 hrs
Quality rating trend
Overall rating declined from 3 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 216 certified beds · ~207 avg residents/day (96% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Las Colinas Post Acute is a for-profit, 216-bed skilled nursing facility located in Ontario, California, operated by a limited liability company. According to Centers for Medicare & Medicaid Services data, the facility holds a 2-star overall rating, with 2-star ratings for staffing and health inspections. It maintains a 3-star rating for quality measures, representing its performance across various clinical performance indicators.
Location
800 E 5th St, Ontario, 91764, Ontario, CA
Recent reviews
- Latia Hedgeman ★☆☆☆☆ January 15, 2026
I don’t recommend anyone go to this horrid place. The nurses leave you in your waste overnight. The nurses sleep on graveyard. They don’t answer the call button for over 45mins. The nurses will retaliate against you if you report them to the administrator Trevor. They left me alone for 6hrs in my waste. They manhandled me causing me to slide off the bed. Trevor eventually stopped responding to my concerns and offered no assistance. Trevor, Diane & Victor don’t care how their staff treat the patients. The nurses are mean and hateful. They won’t give you your pain meds if you complain. They wouldn’t treat me for Covid even though I was diagnosed 4dys prior. I had to call 911 to get treatment. They didn’t return some of my personal property. They feed you cold food. They really treat you bad if your family doesn’t come around to check on you. The only thing good about this place is the physical therapy department and a nurse named Megan. I reported them to several agencies. I was only there for 2wks. Out of 14dys only 2dys was uneventful. I wouldn’t recommend this place to anyone.
- R. Walworth ★☆☆☆☆ October 7, 2025
too much favoritism, When there is a problem, they rather move you instead of the person causing the problem. Never get your order when you fill out the menu. They claim if you need art supplies to contact Activities, but they never do anything. When your laundry gets lost, its your loss and they will not give back what you got lost or stolen.
- Adam ★☆☆☆☆ September 4, 2025
After reading all the reviews of this place i wasnt to happy my dad was going to this facility but I knew he needed some rehabilitation after back surgery. All of the bad reviews were exactly what happened to him there. Nurses not responding to the call button for hours, he needed help using the restroom but the night time nurses would not even respond to him and make him go to the bathroom in his clothes. The physical therapy session was literally less than 10 mins in a chair that had a pedal thing on the ground and they would just sit him there and walk away and not even work with him. They tried giving him pain medication when he didnt need it and said he had no pain at all. They didnt give him a shower/wipe down for 7 days and thats only because I was there complaining to them and they finally did it. This is just not the facility if you are truly trying to get some rehabilitation after a surgery. Please read all the negative reviews and trust the people that are writing them!
- Christine ★☆☆☆☆ August 24, 2025
My step father is there and I has been hospitalized with sepsis and frequent UTIs. I calm for an update and the nurses cannot give a decent update, they always say they cannot answer because they aren’t a doctor but never have a charge nurse or doctor call back as promised.
- Stephanie Rueter ★★★★★ August 13, 2025
The care that my Dad has received has been great! My dad can be a challenge at times and has been a handful. At Las Colinas be confident that the nurses & staff will take excellent care your loved one.
Frequently asked questions
- What is the overall CMS rating for Las Colinas Post Acute?
- Las Colinas Post Acute has an overall CMS rating of 2 out of 5 stars.
- How did Las Colinas Post Acute score on health inspections?
- Las Colinas Post Acute received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Las Colinas Post Acute?
- Las Colinas Post Acute has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Las Colinas Post Acute have?
- Las Colinas Post Acute has 216 certified beds.
- Does Las Colinas Post Acute accept Medicare or Medicaid?
- Yes, Las Colinas Post Acute accepts Medicare and Medicaid.
- Where is Las Colinas Post Acute located?
- Las Colinas Post Acute is located at 800 E 5th St, Ontario, 91764, Ontario, California.
- How can I contact Las Colinas Post Acute?
- You can reach Las Colinas Post Acute by phone at +1 909-984-8629.
Nearby facilities
- Ontario Grove Healthcare & Wellness Centre, Lp 0.4 mi
933 East Deodar Street, Ontario, CA, 91764
- Ontario Healthcare Center 2.7 mi
1661 South Euclid Avenue, Ontario, CA, 91762
- Inland Christian Home 3.6 mi
1950 S Mountain Ave, Ontario, CA, 91762
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.