Windsor Rosewood Care Center

Quality rating trend

Overall rating stable at 4 stars across 18 data points.

Facility profile

Type

Nursing home · Nursing home · Rehabilitation center

About

Windsor Rosewood Care Center is a 113-bed, for-profit skilled nursing facility located in Pleasant Hill, California. The center holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, based on 4-star ratings for health inspections and quality measures. While the facility maintains these performance metrics, its staffing levels are rated 2 out of 5 stars.

Location

1911 Oak Park Blvd, Pleasant Hill, 94523, Pleasant Hill, CA

Recent reviews

• M G ★★★★☆ January 29, 2026

  Windsor Rosewood an Honest Review<br><br>Any place will have its ups and downs and every resident has their own needs. I have been around a few different care homes and can ultimately say Windsor Rosewood Care Center is a good care center. My loved one has been here for 4 years. Issues have been minimal and the ones that have come up have been addressed in a timely manner. Communication and being involved in the residents care is essential. I cannot stress that enough. Be involved with everything.<br><br>Growing pains are bound to happen but the staff truly embodies the ability to work as team. Not just with each other but with family members too.<br><br>Every single staff member, nurse, CNA, RT, physical therapist and speech therapist cares about the residents greatly. They consistently go above and beyond for the residents and family members.<br><br>The staff will share fun and funny stories about my loved one and things they have noticed about her personality. They love to see her laugh and enjoy having conversation with her. They care when her mood is low and know that brushing her hair, styling it a certain way or spending an extra few minutes and helping her put on the "pretty smelling lotion" will bring a smile to her face.<br><br>The nursing staff does have a lot on their plates every day and are only human. They are in charge of caring for more people then we could ever imagine. I do wish that the administration would work out a way to have a floater to help with the work load the nurses and CNAs have. Sometimes an extra pair of hands is all it takes to help things run a little more smoothly.<br><br>The carehome offers fun interactive events like puppet shows, garden parties and movie nights to name a few.<br><br>They have two garden areas to enjoy.<br><br>There are family dinner nights as well as other family bonding activities.<br><br>Every night I am able to go to sleep knowing my loved one is being cared for and is safe. I appreciate every member of the staff at Windsor. I don't think they get enough recognition for all they do for our loved ones.

• Travion ★☆☆☆☆ November 28, 2025

  Staff here are not responsive to the patient’s, My dad pulled out his Trach twice now, He had to be sent to the ER, They have to many unqualified staff screwing around with his tracheostomy…Theses place do nothing but cause further Pain and damage, Each time this happens it’s further brain damage, but they act like it’s nothing… I will be putting in a complaint.

• Monica.R ★☆☆☆☆ November 19, 2025

  This place stinks as soon as you walk in every time I come to visit , “How is this place passing their inspection” It’s ran down and depressing… They don’t have enough staff, They neglect answering the call button all the time, They don’t properly check vitals, No Real doctor here, Case management is not professional what so ever, No real oversight at this place… A few CNA’S And RN’s are Nice but the rest pathetic and Rude… the males nurses here are the rudest towards the patients….. They should shut this place down for the horrible homeless looking beds alone, No side rails to protect fragile patients, Food served here beyond basic.

• Erika A ★★★★★ September 5, 2025

  Windsor Rosewood was recommended before my dad's hospital transfer and I'm glad we considered this facility. My dad has a lot of needs and the entire team was able to meet them with a consistent and positive attitude. The staff are great to work with and it is obvious that they care about their work and residents. Highly recommend.

• V P ★★★★★ August 11, 2025

  My aunt moved in here and I was being questioned if this right place because of the reviews. To<br>Each their own. Bay Area is horrible parking almost everywhere. This place has local eatery places, safe to walk around neighborhood when visitors need to decompress. Thankful for places and people who genuinely care. Definitely not the hospital but the care is adequate. Managers have tended to all concerns promptly. She’s going home soon. 5 stars because my aunt is not someone who is easily dealt with. ( demanding, rude and sometimes yells) shout out to Sharmain and Sherry. Check the place out yourself don’t just depend on someone’s perspective who probably doesn’t visit as much as I do.

Frequently asked questions

Where is Windsor Rosewood Care Center located?

Windsor Rosewood Care Center is located at 1911 Oak Park Blvd, Pleasant Hill, 94523, Pleasant Hill, California.

How can I contact Windsor Rosewood Care Center?

You can reach Windsor Rosewood Care Center by phone at +1 925-935-6630.

Nearby facilities

• Pleasant Hill Post Acute 0.6 mi

  1625 Oak Park Blvd, Pleasant Hill, 94523