North Pointe Care Center
Sacramento, California
500 Jessie Ave, Sacramento, 95838
North Pointe Care Center Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.51 hrs
- Licensed practical nurse (LPN) 0.67 hrs
- Certified nursing aide (CNA) 2.51 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating declined from 4 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 161 certified beds · ~157 avg residents/day (97% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
North Pointe Care Center is a 161-bed, for-profit skilled nursing facility located in Sacramento, California, operating as a limited liability company. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, consisting of a 2-star health inspection rating, a 3-star staffing rating, and a 4-star quality measures rating. It provides long-term care and rehabilitation services within a large-scale institutional setting.
Location
500 Jessie Ave, Sacramento, 95838, Sacramento, CA
Recent reviews
- Rochelle Garcia ★★★★★ September 21, 2024
My husband’s care givers , Clyde, Cindy, Solomon and Tyler are the best .<br>The administrations system works<br>I wish the facility was larger but it doesn’t really matter because the older workers are so good at providing care for my husband
- Faustus ★★★☆☆ September 6, 2024
Good
- Jonathan Chambers ★★★★★ July 3, 2024
North Pointe is a great place that I had a great experience with. Most of the staff showed a genuine interest in helping whenever there was a need brought to them. There's a different feeling to their rehab team that provide service too! I enjoyed the support they gave 110%
- Bradd Hoberman ★★★★★ April 16, 2024
Do not judge a book by its cover. Yes the building is old and very depressing but the Staff and Administration are the very best I have witnessed. My father has been in numerous skilled nursing facilities and the entire staff has been superior to all of them.if you prefer care over appearance, this is the place for your loved ones.
- K K ★☆☆☆☆ February 26, 2024
A doctor told our family if this “care home” had gotten my grandfather to the hospital in time he would still be alive today. Absolutely unacceptable how they called my aunt to tell her he wasn’t breathing well before they called 911. On top of that lost his belongings that were supposed to be locked up. If you want to send your loved one here for “care” go right ahead at your own risk.
Frequently asked questions
- What is the overall CMS rating for North Pointe Care Center?
- North Pointe Care Center has an overall CMS rating of 2 out of 5 stars.
- How did North Pointe Care Center score on health inspections?
- North Pointe Care Center received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for North Pointe Care Center?
- North Pointe Care Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does North Pointe Care Center have?
- North Pointe Care Center has 161 certified beds.
- Does North Pointe Care Center accept Medicare or Medicaid?
- Yes, North Pointe Care Center accepts Medicare and Medicaid.
- Where is North Pointe Care Center located?
- North Pointe Care Center is located at 500 Jessie Ave, Sacramento, 95838, Sacramento, California.
- How can I contact North Pointe Care Center?
- You can reach North Pointe Care Center by phone at +1 916-922-7177.
Nearby facilities
- Windsor Care Center of Sacramento 0.1 mi
501 Jessie Ave, Sacramento, 95838
- Gramercy Court 4.0 mi
2200 Gramercy Drive, Sacramento, CA, 95825
- Sherwood Healthcare Center 4.5 mi
4700 Elvas Ave, Sacramento, 95819
- Woodside Healthcare Center 4.8 mi
2240 Northrop Ave, Sacramento, 95825
- Arden Park Post Acute 4.9 mi
3400 Alta Arden Expy, Sacramento, 95825
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.