Valley Healthcare Center
San Bernardino, California
1680 N Waterman Ave, San Bernardino, 92404
Valley Healthcare Center Quality & Safety Report
Average
CMS Official Overall: 2★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $37,151
CMS data as of March 1, 2026
Quality rating trend
Overall rating declined from 3 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Nursing home · Nursing home
- Capacity
- 109 certified beds · ~96 avg residents/day (88% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Valley Healthcare Center is a 109-bed, for-profit skilled nursing facility located in San Bernardino, California. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on a 1-star staffing rating, a 3-star health inspection rating, and a 4-star quality measures rating. It operates as a corporate-owned institution providing long-term care and sub-acute services to the local community.
Location
1680 N Waterman Ave, San Bernardino, 92404, San Bernardino, CA
Recent reviews
- lorraine gonzales ★★★★★ April 29, 2025
I love this place especially for my dad who is 91 years old. His name is George Padilla and I love him with all my heart and soul. I especially love certain people that work there my number one favorite is named Fred. He’s a CNA and he’s awesome. He’s also tall dark and handsome and I love the way he treats my dad. Then there’s J a lovely lady that works in front when you first walk in she’s awesome and I appreciate anything she does for me. There’s also Adriana S. Who also is very awesome. She’s a very strong young lady. I say that because she’s able to pick my dad up and put him in his bed. He’s got to weigh at least 115 pounds. There’s a lot of people there that I really really appreciate God bless all of you Always.🥰❤️❤️❤️❤️❤️❤️❤️ Lorraine Gonzales
- Robert Edwards ★☆☆☆☆ March 4, 2025
This place was awful I just like peace and quiet. And to be helped in a reasonable Amount of time . Very short staffed but that is ubiquitous The food was OK most of the staff was good good Gd
- Norma Esparza ★★★★★ October 2, 2024
My Mother is in this facility.She is very well taken for. No complaint. The staff are all so nice and friendly. I feel very comfortable with my elderly Mother living here,
- Ruben Hernandez ★★★★★ June 25, 2024
There staff is excellent can't say it enough there taking good care of my mother in law .Very clean facility
- Diane Calles ★★★★★ June 5, 2024
Valley Healthcare has done a great job in taking care of my Dad and all his needs 24/7. They helped us celebrate my Dad's 98th birthday. Thank you to all the staff.
Frequently asked questions
- What is the overall CMS rating for Valley Healthcare Center?
- Valley Healthcare Center has an overall CMS rating of 2 out of 5 stars.
- How did Valley Healthcare Center score on health inspections?
- Valley Healthcare Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Valley Healthcare Center?
- Valley Healthcare Center has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Valley Healthcare Center have?
- Valley Healthcare Center has 109 certified beds.
- Does Valley Healthcare Center accept Medicare or Medicaid?
- Yes, Valley Healthcare Center accepts Medicare and Medicaid.
- Where is Valley Healthcare Center located?
- Valley Healthcare Center is located at 1680 N Waterman Ave, San Bernardino, 92404, San Bernardino, California.
- How can I contact Valley Healthcare Center?
- You can reach Valley Healthcare Center by phone at +1 909-886-5291.
Nearby facilities
- Waterman Canyon Post Acute 0.2 mi
1850 N Waterman Ave, San Bernardino, 92404
- Medical Center Convalescent Hospital 0.3 mi
467 E Gilbert St, San Bernardino, CA, 92404
- Arrowhead Springs Healthcare 0.4 mi
1335 N. Waterman Ave., San Bernardino, CA, 92404
- Haven Post Acute 1.4 mi
1311 E Date St, San Bernardino, 92404
- Del Rosa Villa 1.5 mi
2018 Del Rosa Ave N, San Bernardino, 92404
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.