Imperial Care Center
Studio City, California
11441 Ventura Blvd, Studio City, 91604
Imperial Care Center Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $212,749
- Special Focus Facility
- CMS has identified this facility as having a sustained record of serious quality issues. SFF facilities are inspected twice as often as standard facilities.
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.52 hrs
- Licensed practical nurse (LPN) 0.83 hrs
- Certified nursing aide (CNA) 2.47 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 130 certified beds · ~125 avg residents/day (96% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Imperial Care Center is a 130-bed for-profit skilled nursing facility located in Studio City, California, operated by a limited liability company. According to Centers for Medicare & Medicaid Services data, the center holds a one-star overall rating, reflecting one-star ratings in both health inspections and quality measures. The facility maintains a three-star rating for staffing levels.
Location
11441 Ventura Blvd, Studio City, 91604, Studio City, CA
Recent reviews
- Lydia Martinez ★☆☆☆☆ October 9, 2025
My father is in this place and I have seen extreme neglect, he has Alzheimer’s and he depends 100% on the nurses. The nurses dont really check on their patients in there rooms !! There’s not even alarms on the beds!! My dad has fallen several times and has gone to the hospital due to his!! Thanks to this understaffed facility 🤬. If there’s too many patients for them to take care of why do they keep getting more patients?!? Some patients sit on their poop 💩 for too long!! Some patients are at risk of falling and the facility doesn’t do anything to improve the situation!!
- Anonymous Truth ★☆☆☆☆ July 19, 2025
I witnessed serious neglect in this facility. Residents were left soiled, rooms were unsanitary, and basic care was ignored. Certain staff seemed overwhelmed and disconnected. Concerns were dismissed. Families: Please stay vigilant.
- Patricia Winstead ★☆☆☆☆ February 8, 2025
This place is a nightmare , 😞
- Akandinda Patience ★★★★★ September 2, 2023
Cute ♥️
- Adan Garcia ★★★★★ July 1, 2023
Great place and awesome work done by the activities assistant Brenda
Frequently asked questions
- What is the overall CMS rating for Imperial Care Center?
- Imperial Care Center has an overall CMS rating of 1 out of 5 stars.
- How did Imperial Care Center score on health inspections?
- Imperial Care Center received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Imperial Care Center?
- Imperial Care Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Imperial Care Center have?
- Imperial Care Center has 130 certified beds.
- Does Imperial Care Center accept Medicare or Medicaid?
- Yes, Imperial Care Center accepts Medicare and Medicaid.
- Where is Imperial Care Center located?
- Imperial Care Center is located at 11441 Ventura Blvd, Studio City, 91604, Studio City, California.
- How can I contact Imperial Care Center?
- You can reach Imperial Care Center by phone at +1 818-980-8200.
Nearby facilities
- Studio City Rehabilitation Center 0.0 mi
11429 Ventura Blvd, Studio City, CA, 91604
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.