Westgate Gardens Care Center
Visalia, California
4525 W Tulare Ave, Visalia, 93277
Westgate Gardens Care Center Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.23 hrs
- Licensed practical nurse (LPN) 1.14 hrs
- Certified nursing aide (CNA) 2.65 hrs
- Physical therapy 0.11 hrs
Quality rating trend
Overall rating declined from 4 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home
- Capacity
- 140 certified beds · ~132 avg residents/day (94% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Westgate Gardens Care Center is a 140-bed for-profit skilled nursing facility located in Visalia, California. The center holds a 3-star overall rating from the Centers for Medicare & Medicaid Services, featuring a 5-star rating for quality measures and 2-star ratings for both staffing and health inspections. This corporate-owned facility provides clinical care and rehabilitation services to long-term residents and short-term patients.
Location
4525 W Tulare Ave, Visalia, 93277, Visalia, CA
Recent reviews
- Jonathan Gritzner ★★★★★ February 3, 2026
All of the personnel were terrific. Very courteous and attentive. We especially would like to recognize one of the CNA's Natalie. She was absolutely wonderful. My mother loved her. Natalie was so very nice to her and was easily able to get my mother to take a shower and to smile. Also Rickie the PT person was great with her enthusiasm and humor. Thank you all for your service.
- Raquel Cervantes ★★★★★ January 22, 2026
Came in to tour this and many other places this by far is the cleanest and staff friendly. So happy I have peace of mind knowing my mother is in the best place. Thank you for the tour and the help in finding the this facility.
- Maricela Martinez ★☆☆☆☆ January 19, 2026
My mom was sent here after a fall which she fractured her wrist and knee. She was not fed the first night and the next day. Some of the CNA's took care of her well, but there was a few CNA's that were rude, unprofessional, they belittled my mom. These CNA's need to have more patience, be more companionate or they need to find a different type of employment. The food was always cold, never had a real change in menu. Also head of physical therapy needs to be more professional and be attentive to the patient's needs and listen and not scold the patient like they are a child. Also nursing staff needs to be more attentive to the patient's call lights and tend to the patient more quickly not 1 to 2 hours later. They need to have better air ventilation in the rooms for when patients use the bathroom and some sort of air freshener, shower area is very cold and they take the patients showers with the window open when it is extremely cold. When you call to express your concerns they do not answer and when they finally do they try to resolve the problem for that moment but then goes back to the same. There are some good nurses, professional, doing their job right and also the wound nurses were very good, professional and compassionate. My mom was able to speak for herself but for the patients that are unable to speak who knows how they are being treated. These patients are someone's parents, grandparents and should be treated like you would want your family members to be treated. If we do not speak our concerns nothing will ever be done and change for the better of the patients.
- Vickie Huerta ★★★★★ November 13, 2025
My dad was placed here. We met extremely nice, loving , caring employees. Their names were Samantha Cortez & Rosa. They went above and beyond to care for my dad. They genuinely loved him. My family will forever remember this. 5 Star all the way. 🌟🌟🌟🌟🌟We even invited them to his 80th birthday. We became family. ❤️😍 They truly were God sent.
- Laura Santos ★★★★★ November 12, 2025
Westgate goes above and beyond for their patients. So happy with all the services offered. The facility is spacious, clean and they have a big heart for what they do.
Frequently asked questions
- What is the overall CMS rating for Westgate Gardens Care Center?
- Westgate Gardens Care Center has an overall CMS rating of 3 out of 5 stars.
- How did Westgate Gardens Care Center score on health inspections?
- Westgate Gardens Care Center received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Westgate Gardens Care Center?
- Westgate Gardens Care Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Westgate Gardens Care Center have?
- Westgate Gardens Care Center has 140 certified beds.
- Does Westgate Gardens Care Center accept Medicare or Medicaid?
- Yes, Westgate Gardens Care Center accepts Medicare and Medicaid.
- Where is Westgate Gardens Care Center located?
- Westgate Gardens Care Center is located at 4525 W Tulare Ave, Visalia, 93277, Visalia, California.
- How can I contact Westgate Gardens Care Center?
- You can reach Westgate Gardens Care Center by phone at +1 559-733-0901.
Nearby facilities
- Linwood Meadows Care Center 0.2 mi
4444 W Meadow Ave, Visalia, 93277
- Sequoia Vista 0.5 mi
3710 West Tulare Avenue, Visalia, CA, 93277
- Kaweah Health Skilled Nursing Center 2.7 mi
1633 South Court Street, Visalia, CA, 93277
- Delta Healthcare & Wellness Center, Lp 3.1 mi
514 North Bridge Street, Visalia, CA, 93291
- Visalia Post Acute 4.2 mi
1925 E Houston Ave, Visalia, 93292
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.