West Haven Healthcare
West Covina, California
1495 W Cameron Ave, West Covina, 91790
West Haven Healthcare Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.40 hrs
- Licensed practical nurse (LPN) 1.25 hrs
- Certified nursing aide (CNA) 2.72 hrs
- Physical therapy 0.10 hrs
Quality rating trend
Overall rating declined from 4 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Nursing home · Nursing home
- Capacity
- 99 certified beds · ~82 avg residents/day (82% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
West Haven Healthcare is a 99-bed, for-profit skilled nursing facility located in West Covina, California, operated by a limited liability company. The center holds a 3-star overall rating from CMS, reflecting a 5-star rating for quality measures and 3 stars for staffing levels. The facility’s regulatory performance includes a 2-star rating for health inspections.
Location
1495 W Cameron Ave, West Covina, 91790, West Covina, CA
Recent reviews
- Toni ★★★★★ December 17, 2025
Friendly, helpful, and pleasant from the entire staff. Jazmine, Micheal, Anna, Shaji, and many others took great care of my mom
- Michelle Salazar ★★★★★ August 13, 2025
I recently toured the facility and was assisted by an employee named Ana Flores. During what has been a stressful time, searching for the right place, Ana truly stood out. She was incredibly patient, knowledgeable, and took the time to answer all of my questions. I appreciated how she gave me the run down of the daily life at West Haven Healthcare Center, it gave me a clear and comforting picture of what to expect. Her warm and welcoming personality made a lasting impression!
- Micaela Becerra ★★★★★ July 18, 2025
Buen servicio ,mucha amabilidad,todo el staff fue muy servicial , y atentos en general .Muy agradecida con todos yo recomiendo a West Haven Helthcare . Muchas gracias
Frequently asked questions
- What is the overall CMS rating for West Haven Healthcare?
- West Haven Healthcare has an overall CMS rating of 3 out of 5 stars.
- How did West Haven Healthcare score on health inspections?
- West Haven Healthcare received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for West Haven Healthcare?
- West Haven Healthcare has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does West Haven Healthcare have?
- West Haven Healthcare has 99 certified beds.
- Does West Haven Healthcare accept Medicare or Medicaid?
- Yes, West Haven Healthcare accepts Medicare and Medicaid.
- Where is West Haven Healthcare located?
- West Haven Healthcare is located at 1495 W Cameron Ave, West Covina, 91790, West Covina, California.
- How can I contact West Haven Healthcare?
- You can reach West Haven Healthcare by phone at +1 626-962-4461.
Nearby facilities
- West Covina Medical Center D/P Snf 0.3 mi
725 S. Orange Avenue, West Covina, CA, 91790
- West Covina Healthcare Center 0.5 mi
850 S. Sunkist Ave., West Covina, CA, 91790
- Clara Baldwin Stocker Home For Women 0.9 mi
527 S Valinda Avenue, West Covina, CA, 91790
- Beacon Healthcare Center 1.4 mi
919 N Irwindale Ave, West Covina, 91790
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.