Complete Care at Harrington Court

Safety & Inspections

Health deficiencies

National median: 7

15 above national median

Abuse citation

CMS has cited this facility for abuse in one of the two most recent reporting cycles.

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.01 hrs below national median

Registered nurse (RN)

0.54 hrs

Licensed practical nurse (LPN)

0.75 hrs

Certified nursing aide (CNA)

1.94 hrs

Quality rating trend

Overall rating improved from 2 to 3 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home

Capacity

130 certified beds · ~114 avg residents/day (88% occupancy)

Ownership

For profit - Limited Liability company

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Complete Care at Harrington Court is a 130-bed, for-profit skilled nursing facility located in Colchester, Connecticut. It holds a 3-star overall rating from the Centers for Medicare & Medicaid Services, based on a 5-star rating for quality measures, a 3-star rating for health inspections, and a 1-star rating for staffing levels. The facility is operated as a limited liability company and provides long-term care and rehabilitation services.

Location

59 Harrington Ct, Colchester, 6415, Colchester, CT

Recent reviews

• Damian Tremont ★★★★★ February 16, 2026

  Very clean and organized. Staff is very professional..

• Dawnlyn ★★★★☆ February 14, 2026

  Reason for my rating is location & most staff. Food wasnt always best but the staff that make it and deliver it are great! Some updating in some areas needs attention equipment or furniture ect. But overall the care for my mom is what counts! It takes a special kind of person to work with senior people who need all levels of care at all times of day/night to work here. I dont believe these workers are really truly appreciated enough.The staff i have met have been polite, friendly, helpful, patient, nurturing individuals who deserve more. There definitely should be more of them but those who show up every day to do this type of job should be appreciated! The PT staff, the nursing staff, the social worker, the Aids, the housekeepers, laundry staff, PCTs, administration, meds distribution staff, the billing staff, the reception staff... all of them are great. - thank you

• Dan Sullivan ★★★★★ February 6, 2026

  Great staff!

• Pamela ★☆☆☆☆ January 21, 2026

  Harrington Court was Genesis Healthcare and bought out in 2021 by Complete Care Management LLC. The current Harrington Court received a 1 star because of the complete lack of compassion for the patients by the Administrative Team. Patients do not receive medication on time and if asked about it you cannot get timely answers. I spoke to admin about this issue. It shouldn’t take 4 trips to the nurses station to get Tylenol. If I ask when was the last dose I expect someone to type in the patient name and retrieve the information promptly. My experience this Jan of 2026 and the passing of my mother was unacceptable. My mother was left in pain & suffering. Hospice was witness to the lack of Tylenol or any pain med. Hospice was told morphine on site only to have mom not receive it because there was none. Medicaid should open an investigation on this facility. Last count was one Tech to over 50 patients and one Nurse to over 30 patients. My complaints are to many and these are not passive complaints. They involve pain & suffering for patients and families watching it. The death certificate is wrong. Who is this Dr? I never saw one. They never contacted us. I reported two days in a row mom looked to have had a stroke. No one has done or said any word in sickness or death. The Family was handed an invoice in my mom’s room when she was receiving her blessings from a minister and local chaplain for Hospice. Why would Keith Byron; Business Office Manager, feel he had the right to walk into my mother’s room and interrupt this moment only to hand an invoice of a patient on their first day of Hospice and include a price to Jan 31, 2026 on this invoice. Could he not have mailed it? No excuse. Mom has passed and is with God now. My memory of my mom’s passing is of her eyes in pain. The shame is on the Administration not the staff that works hard. I’m not done with this matter. I will advocate for the elderly now that I have witnessed first hand what is going on in these homes.

• Dawn Bakke ★★★★★ January 21, 2026

  Seems to be a very nice place. Staff was very friendly.

Frequently asked questions

What is the overall CMS rating for Complete Care at Harrington Court?

Complete Care at Harrington Court has an overall CMS rating of 2 out of 5 stars.

How did Complete Care at Harrington Court score on health inspections?

Complete Care at Harrington Court received a health inspection rating of 2 out of 5 stars from CMS.

What is the staffing rating for Complete Care at Harrington Court?

Complete Care at Harrington Court has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Complete Care at Harrington Court have?

Complete Care at Harrington Court has 130 certified beds.

Does Complete Care at Harrington Court accept Medicare or Medicaid?

Yes, Complete Care at Harrington Court accepts Medicare and Medicaid.

Where is Complete Care at Harrington Court located?

Complete Care at Harrington Court is located at 59 Harrington Ct, Colchester, 6415, Colchester, Connecticut.

How can I contact Complete Care at Harrington Court?

You can reach Complete Care at Harrington Court by phone at +1 860-537-2339.

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