Complete Care at Groton Regency
Groton, Connecticut
1145 Poquonnock Rd, Groton, 6340
Complete Care at Groton Regency Quality & Safety Report
Below Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.59 hrs
- Licensed practical nurse (LPN) 0.85 hrs
- Certified nursing aide (CNA) 2.32 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating improved from 3 to 5 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Assisted living facility
- Capacity
- 130 certified beds · ~120 avg residents/day (92% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Complete Care at Groton Regency is a 130-bed, for-profit skilled nursing facility located in Groton, Connecticut. It currently holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by a 5-star quality measures rating and a 4-star health inspection rating. The facility's staffing is rated at 3 stars.
Location
1145 Poquonnock Rd, Groton, 6340, Groton, CT
Recent reviews
- Vickie ★★★★☆ February 4, 2026
Everyday I go , the staff is professional and efficient and on board with team support and the plan for recovery, thank you 👍🙏
- Mark Salie ★★★★★ January 30, 2026
A very welcoming community, great caring staff.Great activities
- Edward Hourihan Sr. ★★★★★ January 9, 2026
I especially liked the staff and private rooms.
- Alfred “Al” Facas ★★★★★ December 31, 2025
Imani and Candace are top notch.Going to miss Candance dearly .Just found out tonight is her last night. Love these two emencly.They are guardian Angels.
- ALDEA LABONTE ★★★★★ November 8, 2025
It made me feel at ease at how nice your staff and your facility were today. My brother had high praise for everyone involved in his care. He's only been in your rehab program for 2 days and I can tell his health has improved. Thank you
Frequently asked questions
- What is the overall CMS rating for Complete Care at Groton Regency?
- Complete Care at Groton Regency has an overall CMS rating of 3 out of 5 stars.
- How did Complete Care at Groton Regency score on health inspections?
- Complete Care at Groton Regency received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Complete Care at Groton Regency?
- Complete Care at Groton Regency has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Complete Care at Groton Regency have?
- Complete Care at Groton Regency has 130 certified beds.
- Does Complete Care at Groton Regency accept Medicare or Medicaid?
- Yes, Complete Care at Groton Regency accepts Medicare and Medicaid.
- Where is Complete Care at Groton Regency located?
- Complete Care at Groton Regency is located at 1145 Poquonnock Rd, Groton, 6340, Groton, Connecticut.
- How can I contact Complete Care at Groton Regency?
- You can reach Complete Care at Groton Regency by phone at +1 860-446-9960.
Nearby facilities
- Fairview 2.9 mi
235 Lestertown Rd, Groton, CT, 06340
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.