Whitney Rehabilitation Care Center

Safety & Inspections

Health deficiencies

National median: 7

14 above national median

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.90 hrs near national median

Registered nurse (RN)

0.49 hrs

Licensed practical nurse (LPN)

0.84 hrs

Certified nursing aide (CNA)

2.42 hrs

Physical therapy

0.14 hrs

Quality rating trend

Overall rating declined from 4 to 2 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home · Rehabilitation center

Capacity

150 certified beds · ~138 avg residents/day (92% occupancy)

Ownership

For profit - Individual

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Whitney Rehabilitation Care Center is a 150-bed, for-profit skilled nursing facility located in Hamden, Connecticut. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on a 2-star health inspection rating and 3-star ratings for both staffing and quality measures. The facility is privately owned by an individual.

Location

2798 Whitney Ave, Hamden, 6518, Hamden, CT

Recent reviews

• Kim Young ★☆☆☆☆ October 27, 2025

  Don’t Answer the PHONE

• Natalie Opstrup ★☆☆☆☆ May 23, 2025

  This is probably hands down the worst rehab facility ever. Do not let your loved one stay here. In front the place is nice but when you get to the rooms it’s a different story. Dirty. The night nurse for rehab is horrid. The food is disgusting. My mother sat in her urine for hours. I found a pill on the dirty floor. It is clear no one likes their job. If you don’t like your job quit or maybe you should not be a nurse. I implore anyone reading this please do not leave your loved one here. The below is dinner. Not even sure what that slop is. 5/18. My mother died on May 18th due to the care at Whitney Rehab. She had a hug bed soar along with her imputation got infected. They were not infected or any where near this stage when she left Yale. Please please do not send anywhere here. Absolutely horrible

• Patty Hammonds ★★★★★ March 16, 2025

  Myself and my family are so grateful for the care that our father, grandfather And great grandfather received at the facility. Dad had taken a nasty fall at home and let me add. He has dementia and from the moment he entered the facility he received nothing but wonderful care Above and beyond. We are thankful to so many so many that helped us and we’re kind to us and understood us From the rehab unit to everyone on the second floor when Dad became a resident again, the family wants to extend our gratitude, He is now moved onto hospice and when the facility found out, they were so gracious again thank you all for what you did for us as a family and for my father

• Debra Feinberg ★★★★★ February 8, 2025

  Exceptional Care & Thoughtful Staff at Whitney Manor Our family was initially anxious about my dad’s indefinite stay (which ended up being three weeks) at Whitney Manor Rehabilitation Center. Walking in, we weren’t sure what to expect—the facility itself is a bit dated—but from the very first day, the staff put our concerns to rest with their professionalism, kindness, and attentiveness. One of the most heartwarming moments was on his first morning, when he had his first PT session. As he successfully walked down the hallway with a walker, he was overjoyed, marveling at his progress—and the staff cheered him on, hyping him up and celebrating his success. That kind of encouragement set the tone for a truly positive stay. The aides were exceptional—Laura, Zee, Silpa, Yadi, Shirelle, and Fatima—always friendly, kind, and responsive. The nursing staff, including Mindy (supervising nurse), Erin, Tasha, and Sherry (APRNs), were attentive and quick to address our concerns. Kevin and Fiona (social workers) were incredibly professional and thoughtful, even making sure my dad’s discharge was timed for safe travel after snowfall. Alice, Diane, Lashunda and Shelley (PT & OT) also played key roles in his recovery and we are grateful to them all. We especially appreciated the bright, sunny dining room with large windows—it was a cheerful space to visit. The staff went above and beyond, often tracking him down at mealtimes to bring his tray to wherever we were sitting so he could enjoy his meals with family. While no stay is without its challenges, what truly mattered was how the staff responded. When we raised a concern about a noise issue in his room, the team was understanding and quickly made arrangements to move my dad, which made a big difference. The food wasn’t a highlight, but there were always sandwiches available and good coffee—which, in the grand scheme of things, was minor compared to the excellent care he received. For anyone we may have missed thanking, we sincerely appreciate everyone on the first floor for their dedication. Thank you, Whitney Manor, for the care and kindness you showed my dad—we will always be grateful!

• Jessica Gilliam ★☆☆☆☆ December 4, 2024

  If you love someone DO NOT allow them to be placed here. They are unsanitary and neglectful. My mother developed a mercer infection they ignored and then tried to play down. They took pants my mother had an accident in, balled them up and stuffed them in her closet for 2-3 days and didn't even say anything. I could go on...but you get it. And you all in charge of their reviews might not want to comment back to this review telling me I should reach out cuz if I do it will be a problem.

Frequently asked questions

What is the overall CMS rating for Whitney Rehabilitation Care Center?

Whitney Rehabilitation Care Center has an overall CMS rating of 3 out of 5 stars.

How did Whitney Rehabilitation Care Center score on health inspections?

Whitney Rehabilitation Care Center received a health inspection rating of 3 out of 5 stars from CMS.

What is the staffing rating for Whitney Rehabilitation Care Center?

Whitney Rehabilitation Care Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Whitney Rehabilitation Care Center have?

Whitney Rehabilitation Care Center has 150 certified beds.

Does Whitney Rehabilitation Care Center accept Medicare or Medicaid?

Yes, Whitney Rehabilitation Care Center accepts Medicare and Medicaid.

Where is Whitney Rehabilitation Care Center located?

Whitney Rehabilitation Care Center is located at 2798 Whitney Ave, Hamden, 6518, Hamden, Connecticut.

How can I contact Whitney Rehabilitation Care Center?

You can reach Whitney Rehabilitation Care Center by phone at +1 203-288-6230.

Nearby facilities

• Hamden Rehabilitation & Health Care Center 1.3 mi

  1270 Sherman Lane, Hamden, CT, 06514

• Arden Care Center 1.9 mi

  850 Mix Ave, Hamden, 6514

• Whitney Center 3.6 mi

  200 Leeder Hill Dr, Hamden, CT, 06517