Apple Rehab Mystic
Mystic, Connecticut
28 Broadway Ave, Mystic, 6355
Apple Rehab Mystic Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $16,588
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.69 hrs
- Licensed practical nurse (LPN) 0.56 hrs
- Certified nursing aide (CNA) 1.86 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating improved from 1 to 4 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Rehabilitation center · Nursing home · Physical therapy clinic
- Capacity
- 60 certified beds · ~53 avg residents/day (89% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Apple Rehab Mystic is a 60-bed, for-profit skilled nursing facility located in Mystic, Connecticut. It holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, supported by 4-star ratings in both health inspections and quality measures. The facility currently maintains a 2-star rating for staffing levels.
Location
28 Broadway Ave, Mystic, 6355, Mystic, CT
Recent reviews
- NANCY HEATH ★☆☆☆☆ February 15, 2026
Do not place your loved one in this facility! Head nurse seems overwhelmed rooms have peeling paint and rusty old beds . My husband was here for a few months absolutely horrific experience!
- Catherine Tackling ★☆☆☆☆ June 24, 2025
An awful place. I have contacted Apple Corporate via phone and it was requested that my pictures be sent. Please please please don’t put your loved one here. The entire family is so upset. It’s so dirty, the food is inedible, and it is absolutely clear Apple cares nothing for the place or for the patients. Getting our loved one moved is a priority.
- Bryan Quinn ★★★★★ May 23, 2025
My experience there was great they helped me recover in a way I got back home to my family so I recommend this place as a place to go if you ever need help it was my pleasure to stay there Do you think this for you just make sure you give a five star
- vdub99 ★☆☆☆☆ July 19, 2024
Worst place ever, refused to follow hospital instructions. The staff is deplorable. The food stinks, meds I was to have got nothing, nurse call 20 to 45 minutes to answer, had to call operator to get help. And then told I should be patient, you could die and they wouldn’t even know it I will call dr tomorrow to be placed elsewhere👎👎👎
- christina gardner ★☆☆☆☆ July 6, 2022
Nurses are awful and show no compassion. Bells are never answered. You would think no one was even working. I would not recommend this place To anyone.
Frequently asked questions
- What is the overall CMS rating for Apple Rehab Mystic?
- Apple Rehab Mystic has an overall CMS rating of 3 out of 5 stars.
- How did Apple Rehab Mystic score on health inspections?
- Apple Rehab Mystic received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Apple Rehab Mystic?
- Apple Rehab Mystic has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Apple Rehab Mystic have?
- Apple Rehab Mystic has 60 certified beds.
- Does Apple Rehab Mystic accept Medicare or Medicaid?
- Yes, Apple Rehab Mystic accepts Medicare and Medicaid.
- Where is Apple Rehab Mystic located?
- Apple Rehab Mystic is located at 28 Broadway Ave, Mystic, 6355, Mystic, Connecticut.
- How can I contact Apple Rehab Mystic?
- You can reach Apple Rehab Mystic by phone at +1 860-536-9655.
Nearby facilities
- Mystic Healthcare & Rehabilitation Center, Llc 1.0 mi
475 High St, Mystic, CT, 06355
- Pendleton Rehabilitation and Nursing Center 1.3 mi
44 Maritime Dr, Mystic, 6355
- Avalon Health Care Center At Stoneridge 1.5 mi
186 Jerry Browne Road, Mystic, CT, 06355
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.