Complete Care at Glendale

Safety & Inspections

Health deficiencies

National median: 7

13 above national median

Total federal penalties

$21,294

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.02 hrs below national median

Registered nurse (RN)

0.50 hrs

Licensed practical nurse (LPN)

0.80 hrs

Certified nursing aide (CNA)

1.95 hrs

Physical therapy

0.04 hrs

Quality rating trend

Overall rating improved from 2 to 4 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home · Rehabilitation center

Capacity

120 certified beds · ~115 avg residents/day (96% occupancy)

Ownership

For profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Complete Care at Glendale is a 120-bed, for-profit skilled nursing facility located in Naugatuck, Connecticut. The center holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, featuring a 5-star rating for quality measures and a 3-star rating for health inspections. Staffing levels at the facility are currently rated at 2 stars.

Location

4 Hazel Ave, Naugatuck, 6770, Naugatuck, CT

Recent reviews

• Mel Kryzanowski ★☆☆☆☆ February 13, 2026

  Me and my son picked 2 seniors for gifting for Christmas. I’m not one to do this but now it’s been 7 weeks and the resident has still yet received her gift nor have we got any answers to were it is. My son was over the moon dropping these items off. We were told the resident went out with family and they’ll make sure she receives it when she gets back… 7 weeks later nothing still. Not even a call back. First time I call I get disconnected. I guess it’s time to file a police report because now it’s considering stealing from an older. Maybe I’ll look into Ombudsman because what else are you guys stealing….

• Thomas Conway ★★★★★ February 5, 2026

  The employees were wonderful, caring and very happy

• Maryjane Oliveira ★★☆☆☆ January 11, 2026

  visited my aunt there today. The building was very busy due to the state survey taking place. The staff were all very nice and accommodating. However, the building is very run-down and in need of updates. While the rooms are clean, they are quite old. The furniture is outdated, paint is chipped, and the floor tiles are coming up and broken.

• Deborah Corso ★★★★★ January 3, 2026

  Nurses are exceptional! So caring and supportive

• Judy O'Neill ★★★★★ December 26, 2025

  My aunt is in Glendale for rehab after a stroke. The staff is very friendly and helpful. She is well taken care of.

Frequently asked questions

What is the overall CMS rating for Complete Care at Glendale?

Complete Care at Glendale has an overall CMS rating of 4 out of 5 stars.

How did Complete Care at Glendale score on health inspections?

Complete Care at Glendale received a health inspection rating of 3 out of 5 stars from CMS.

What is the staffing rating for Complete Care at Glendale?

Complete Care at Glendale has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Complete Care at Glendale have?

Complete Care at Glendale has 120 certified beds.

Does Complete Care at Glendale accept Medicare or Medicaid?

Yes, Complete Care at Glendale accepts Medicare and Medicaid.

Where is Complete Care at Glendale located?

Complete Care at Glendale is located at 4 Hazel Ave, Naugatuck, 6770, Naugatuck, Connecticut.

How can I contact Complete Care at Glendale?

You can reach Complete Care at Glendale by phone at +1 203-723-1456.

Nearby facilities

• Beacon Brook Center For Health & Rehabilitation 0.2 mi

  89 Weid Drive, Naugatuck, CT, 06770