Autumn Lake Healthcare at New Britain
New Britain, Connecticut
400 Brittany Farms Rd, New Britain, 6053
Autumn Lake Healthcare at New Britain Quality & Safety Report
Good
CMS Official Overall: 4★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.38 hrs
- Licensed practical nurse (LPN) 0.93 hrs
- Certified nursing aide (CNA) 2.18 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating stable at 4 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Rehabilitation center
- Capacity
- 282 certified beds · ~247 avg residents/day (88% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Autumn Lake Healthcare at New Britain is a for-profit, 282-bed skilled nursing facility located in New Britain, Connecticut. The center holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, supported by 4-star ratings in both health inspections and quality measures. Staffing at the facility is currently rated at 3 out of 5 stars.
Location
400 Brittany Farms Rd, New Britain, 6053, New Britain, CT
Recent reviews
- Gfgh Vfthb ★★★★★ January 30, 2026
Nice place and very nice staff and nurses work there and nice workers
- Lorraine Raiteri-Santo ★★★★★ December 30, 2025
I have never had to go to rehab before, but I will say this was an awesome experience. Not only was the staff amazing, kind, helpful and they just listened. Therapy department was absolutely amazing. I showed up on a stretcher and walked out on my own 2 feet. The nurses Veronica, Estephany and my regular CNAs Irena along with everyone that took care of me, you really are in the right place. I could write a novel about the positive, but I can’t not think of one thing to say negatively. Thank you for helping me when I needed your help.
- Linda Jones ★★★★★ December 23, 2025
Great customer service
- Dr. Jim Caron ★★★★★ December 12, 2025
The facility looks very clean, and modern. I was impressed with a physical rehab personal touch in the patient’s rooms. Thank you and merry Christmas.
- Jill Friedman ★★★★★ December 12, 2025
CNAs are excellent. We really love the way she treats our Mom.
Frequently asked questions
- What is the overall CMS rating for Autumn Lake Healthcare at New Britain?
- Autumn Lake Healthcare at New Britain has an overall CMS rating of 4 out of 5 stars.
- How did Autumn Lake Healthcare at New Britain score on health inspections?
- Autumn Lake Healthcare at New Britain received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Autumn Lake Healthcare at New Britain?
- Autumn Lake Healthcare at New Britain has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Autumn Lake Healthcare at New Britain have?
- Autumn Lake Healthcare at New Britain has 282 certified beds.
- Does Autumn Lake Healthcare at New Britain accept Medicare or Medicaid?
- Yes, Autumn Lake Healthcare at New Britain accepts Medicare and Medicaid.
- Where is Autumn Lake Healthcare at New Britain located?
- Autumn Lake Healthcare at New Britain is located at 400 Brittany Farms Rd, New Britain, 6053, New Britain, Connecticut.
- How can I contact Autumn Lake Healthcare at New Britain?
- You can reach Autumn Lake Healthcare at New Britain by phone at +1 860-224-3111.
Nearby facilities
- Monsignor Bojnowski Manor 3.1 mi
50 Pulaski Street, New Britain, CT, 06053
- Grandview Rehabilitation and Healthcare Center 3.6 mi
55 Grand St, New Britain, 6052
- Jerome Home 3.9 mi
975 Corbin Avenue, New Britain, CT, 06052
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.