Village Crest Center For Health & Rehabilitation
New Milford, Connecticut
19 Poplar Street, New Milford, CT, 06776
Village Crest Center For Health & Rehabilitation Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $24,418
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.46 hrs
- Licensed practical nurse (LPN) 0.93 hrs
- Certified nursing aide (CNA) 2.21 hrs
- Physical therapy 0.06 hrs
Quality rating trend
Overall rating declined from 5 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Capacity
- 95 certified beds · ~87 avg residents/day (91% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Village Crest Center for Health & Rehabilitation is a 95-bed, for-profit corporate skilled nursing facility located in New Milford, Connecticut. The center holds a 2-star overall rating from CMS, reflecting a 2-star health inspection score, a 3-star staffing rating, and a 4-star rating for quality measures. It provides long-term care and rehabilitative services within a clinical setting.
Location
19 Poplar Street, New Milford, CT, 06776, New Milford, CT
Frequently asked questions
- What is the overall CMS rating for Village Crest Center For Health & Rehabilitation?
- Village Crest Center For Health & Rehabilitation has an overall CMS rating of 3 out of 5 stars.
- How did Village Crest Center For Health & Rehabilitation score on health inspections?
- Village Crest Center For Health & Rehabilitation received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Village Crest Center For Health & Rehabilitation?
- Village Crest Center For Health & Rehabilitation has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Village Crest Center For Health & Rehabilitation have?
- Village Crest Center For Health & Rehabilitation has 95 certified beds.
- Does Village Crest Center For Health & Rehabilitation accept Medicare or Medicaid?
- Yes, Village Crest Center For Health & Rehabilitation accepts Medicare and Medicaid.
- Where is Village Crest Center For Health & Rehabilitation located?
- Village Crest Center For Health & Rehabilitation is located at 19 Poplar Street, New Milford, CT, 06776, New Milford, Connecticut.
- How can I contact Village Crest Center For Health & Rehabilitation?
- You can reach Village Crest Center For Health & Rehabilitation by phone at +1 860-354-9365.
Nearby facilities
- Candlewood Valley Health & Rehabilitation Center 1.1 mi
30 Park Lane East, New Milford, CT, 06776
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.