Civita Care Center at Newington
Newington, Connecticut
240 Church St, Newington, 6111
Civita Care Center at Newington Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $92,661
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.50 hrs
- Licensed practical nurse (LPN) 0.83 hrs
- Certified nursing aide (CNA) 2.15 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating declined from 2 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Nursing home · Assisted living facility · Health
- Capacity
- 180 certified beds · ~154 avg residents/day (85% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Civita Care Center at Newington is a 180-bed, for-profit skilled nursing facility located in Newington, Connecticut. The center holds a one-star overall rating from the Centers for Medicare & Medicaid Services, reflecting one-star ratings in both staffing and health inspections. Its quality measures are currently rated at three out of five stars.
Location
240 Church St, Newington, 6111, Newington, CT
Recent reviews
- Monique ★☆☆☆☆ February 12, 2026
To be avoided at all costs
- Patricia Nunez ★★★★★ January 14, 2026
Staff exceptional and enough personnel at nite to care for needs of patients very clean and rooms well furnished w tvs and beds and chairs
- j. a ★★★★★ December 14, 2025
Great and wonderful.
- Krystal W ★☆☆☆☆ December 2, 2025
Telling us we can’t see or contact my grandmother through the phone is beyond me. The judge didnt even know why this is and the care facility are under no orders to say we can’t call her and she can’t call us. She is in a locked room with no danger to herself or others. Not getting her a SIBO test even though I’ve sent 2 letters to their facility telling them to do so. 2 nurses already sent my grandmother into the hospital, the latest date was Halloween when she fell on her knees and bumped her head and the care facility has no recollection that this even took place, yet the hospital in New Britain told me everything. Please stay away from this place!!!
- cheryl carter ★☆☆☆☆ December 1, 2025
Terrible!!!!!!!
Frequently asked questions
- What is the overall CMS rating for Civita Care Center at Newington?
- Civita Care Center at Newington has an overall CMS rating of 1 out of 5 stars.
- How did Civita Care Center at Newington score on health inspections?
- Civita Care Center at Newington received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Civita Care Center at Newington?
- Civita Care Center at Newington has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Civita Care Center at Newington have?
- Civita Care Center at Newington has 180 certified beds.
- Does Civita Care Center at Newington accept Medicare or Medicaid?
- Yes, Civita Care Center at Newington accepts Medicare and Medicaid.
- Where is Civita Care Center at Newington located?
- Civita Care Center at Newington is located at 240 Church St, Newington, 6111, Newington, Connecticut.
- How can I contact Civita Care Center at Newington?
- You can reach Civita Care Center at Newington by phone at +1 860-667-2256.
Nearby facilities
- Bel-Air Manor Nursing & Rehabilitation Center 0.7 mi
256 New Britain Avenue, Newington, CT, 06111
- Jefferson House 2.3 mi
1 John H Stewart Dr, Newington, 6111
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.