New London Sub-Acute And Nursing

New London Sub-Acute And Nursing

Waterford, Connecticut

Special Focus Facility: CMS has identified this facility as having a history of serious quality issues.
Abuse icon: CMS has cited this facility for abuse in the past two reporting cycles.
Address

90 Clark Lane, Waterford, CT, 06385

Phone

+1 860-442-0471

0.0 /10

New London Sub-Acute And Nursing Quality & Safety Report

Poor

Inspections: 1★ (50%) Staffing: 4★ (25%) Quality: 4★ (25%)

CMS Official Overall: 1★ / 5

CMS data as of March 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$70,275 fines 41 health deficiencies Abuse citation Special Focus Facility

Safety & Inspections

Health deficiencies
National median: 7
41 above national median
Total federal penalties
$70,275
Special Focus Facility
CMS has identified this facility as having a sustained record of serious quality issues. SFF facilities are inspected twice as often as standard facilities.
Abuse citation
CMS has cited this facility for abuse in one of the two most recent reporting cycles.

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
4.17 hrs near national median
Registered nurse (RN)
0.79 hrs
Licensed practical nurse (LPN)
0.83 hrs
Certified nursing aide (CNA)
2.27 hrs
Physical therapy
0.02 hrs

Quality rating trend

Overall rating declined from 2 to 1 stars over 18 data points.

Quality rating trend for New London Sub-Acute And Nursing 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Capacity
120 certified beds · ~98 avg residents/day (82% occupancy)
Ownership
For profit - Limited Liability company
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

New London Sub-Acute and Nursing is a 120-bed, for-profit skilled nursing facility located in Waterford, Connecticut. The center holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, reflecting a 1-star health inspection rating balanced by 4-star ratings in both staffing levels and quality measures. The facility is operated as a limited liability company and provides long-term care and sub-acute services.

Location

90 Clark Lane, Waterford, CT, 06385, Waterford, CT

Frequently asked questions

What is the overall CMS rating for New London Sub-Acute And Nursing?
New London Sub-Acute And Nursing has an overall CMS rating of 1 out of 5 stars.
How did New London Sub-Acute And Nursing score on health inspections?
New London Sub-Acute And Nursing received a health inspection rating of 1 out of 5 stars from CMS.
What is the staffing rating for New London Sub-Acute And Nursing?
New London Sub-Acute And Nursing has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
How many beds does New London Sub-Acute And Nursing have?
New London Sub-Acute And Nursing has 120 certified beds.
Does New London Sub-Acute And Nursing accept Medicare or Medicaid?
Yes, New London Sub-Acute And Nursing accepts Medicare and Medicaid.
Where is New London Sub-Acute And Nursing located?
New London Sub-Acute And Nursing is located at 90 Clark Lane, Waterford, CT, 06385, Waterford, Connecticut.
How can I contact New London Sub-Acute And Nursing?
You can reach New London Sub-Acute And Nursing by phone at +1 860-442-0471.

Nearby facilities

About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.