West Haven Center For Nursing & Rehabilitation
West Haven, Connecticut
310 Terrace Ave, West Haven, 6516
West Haven Center For Nursing & Rehabilitation Quality & Safety Report
Average
CMS Official Overall: 2โ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more โ
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.73 hrs
- Licensed practical nurse (LPN) 0.66 hrs
- Certified nursing aide (CNA) 2.34 hrs
- Physical therapy 0.06 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Nursing home ยท Nursing home
- Capacity
- 98 certified beds ยท ~94 avg residents/day (96% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
West Haven Center For Nursing & Rehabilitation is a 98-bed, for-profit skilled nursing facility located in West Haven, Connecticut. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on a 2-star health inspection rating and 3-star ratings for both staffing and quality measures. The facility is operated as a limited liability company.
Location
310 Terrace Ave, West Haven, 6516, West Haven, CT
Recent reviews
- James Russo โ โโโโ February 13, 2026
If I could put 0 stars I would, my grandmother is not taken care of whatsoever avoid putting anybody in this building if you care about their well-being.
- Gayle Lopez โ โ โ โ โ January 27, 2026
My dad was there for about 6 years The staff treated him like family I never had an issue they always were there for him and his family We would visit different times and it was never any different so I know it was not staged I would recommend any one to have your loved one go there they will be happy and safe ๐๐
- Lillian Handy โ โ โ โ โ January 27, 2026
Excellent care to my father. They treated him like family. The staff went above,and beyond. I would highly recommend
- Denise Russo โ โ โ โ โ September 26, 2025
This Center has a warm, friendly atmosphere filled with very caring staff who go above and beyond to meet the needs of the residents and families. I would highly recommend this Center for their Rehab and Recreation programs.
- Jackie Mendes โ โ โ โ โ June 12, 2025
My son was a resident at this facility staff was amazing nursing was very helpful the facility was always clean i want to thank the young lady at the desk and his social worker they was always so nice and helpful. I can't thank the staff enough for taking care of my son.
Frequently asked questions
- What is the overall CMS rating for West Haven Center For Nursing & Rehabilitation?
- West Haven Center For Nursing & Rehabilitation has an overall CMS rating of 2 out of 5 stars.
- How did West Haven Center For Nursing & Rehabilitation score on health inspections?
- West Haven Center For Nursing & Rehabilitation received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for West Haven Center For Nursing & Rehabilitation?
- West Haven Center For Nursing & Rehabilitation has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does West Haven Center For Nursing & Rehabilitation have?
- West Haven Center For Nursing & Rehabilitation has 98 certified beds.
- Does West Haven Center For Nursing & Rehabilitation accept Medicare or Medicaid?
- Yes, West Haven Center For Nursing & Rehabilitation accepts Medicare and Medicaid.
- Where is West Haven Center For Nursing & Rehabilitation located?
- West Haven Center For Nursing & Rehabilitation is located at 310 Terrace Ave, West Haven, 6516, West Haven, Connecticut.
- How can I contact West Haven Center For Nursing & Rehabilitation?
- You can reach West Haven Center For Nursing & Rehabilitation by phone at +1 203-654-2100.
Nearby facilities
- Apple Rehab West Haven 1.8 mi
308 Savin Avenue, West Haven, CT, 06516
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data โ the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting โ
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.