Bickford Health Care Center
Windsor Locks, Connecticut
14 Main Street, Windsor Locks, CT, 06096
Bickford Health Care Center Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $64,623
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.09 hrs
- Licensed practical nurse (LPN) 0.90 hrs
- Certified nursing aide (CNA) 2.47 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating declined from 2 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Capacity
- 48 certified beds · ~42 avg residents/day (86% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Bickford Health Care Center is a 48-bed non-profit skilled nursing facility located in Windsor Locks, Connecticut. According to Centers for Medicare & Medicaid Services data, the facility holds a 1-star overall rating, reflecting 1-star health inspection and 2-star quality measure scores alongside a 4-star staffing rating. The center operates as a non-profit corporation providing long-term care and rehabilitative services to the local community.
Location
14 Main Street, Windsor Locks, CT, 06096, Windsor Locks, CT
Frequently asked questions
- What is the overall CMS rating for Bickford Health Care Center?
- Bickford Health Care Center has an overall CMS rating of 1 out of 5 stars.
- How did Bickford Health Care Center score on health inspections?
- Bickford Health Care Center received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Bickford Health Care Center?
- Bickford Health Care Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Bickford Health Care Center have?
- Bickford Health Care Center has 48 certified beds.
- Does Bickford Health Care Center accept Medicare or Medicaid?
- Yes, Bickford Health Care Center accepts Medicare and Medicaid.
- Where is Bickford Health Care Center located?
- Bickford Health Care Center is located at 14 Main Street, Windsor Locks, CT, 06096, Windsor Locks, Connecticut.
- How can I contact Bickford Health Care Center?
- You can reach Bickford Health Care Center by phone at +1 860-623-4351.
More facilities in Connecticut
No facilities listed within the immediate area. Here are highly rated options elsewhere in Connecticut.
- Evergreen Woods North Branford · 4.8★
88 Notch Hill Rd, North Branford, 6471
- Saint John Paul II Center Danbury · 4.8★
33 Lincoln Ave, Danbury, 6810
- River Glen Health Care Center Southbury · 4.7★
162 S Britain Rd, Southbury, 6488
- Complete Care at Kimberly Hall North Windsor · 4.7★
1 Emerson Dr, Windsor, 6095
- Avon Health Center Avon · 4.7★
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.