Cypress Cove Care Center

Safety & Inspections

Health deficiencies

National median: 7

2 below national median

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

4.16 hrs near national median

Registered nurse (RN)

0.58 hrs

Licensed practical nurse (LPN)

0.75 hrs

Certified nursing aide (CNA)

2.44 hrs

Physical therapy

0.05 hrs

Quality rating trend

Overall rating stable at 5 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home · Rehabilitation center

Capacity

120 certified beds · ~113 avg residents/day (94% occupancy)

Ownership

Non profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Cypress Cove Care Center is a 120-bed non-profit skilled nursing facility located in Crystal River, Florida. It holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by 4-star ratings in both staffing and health inspections. Clinical performance is reflected in its 5-star rating for quality measures.

Location

700 Se Dr Martin Luther Jr Ave, Crystal River, FL, 34429, Crystal River, FL

Recent reviews

• Debra Cienega ★★★★★ January 8, 2026

  I love everyone up there but they need to get their phone system overhauled. I call everynight to check on my father and sometimes it takes 4 or 5 times to get through if at all. This is a very important service for those who live out of town<br>On the other hand they are very good at letting me know whenever he has tried getting out of bed and bruised himself.. which is quite normal for him. They take excellent care of him and that is a huge relief. He loves the attention he gets from the staff also<br>Thank you to the staff.. you are amazing

• Wayne Harriman (Clifton Bucholtz) ★☆☆☆☆ November 12, 2025

  If putting a known epileptic in with a room mate who plays the television at maximum volume 24 hours a day when it is common knowledge that epileptics need peace and quiet especially during nights when they are trying to sleep and then when the epileptic displays obvious signs of seizures, then ignoring these signs for over 12 hours, then refusing to recognize these signs, spastic flailing about of limbs and whole body spasms, when a family member came to visit and politely asked at least 6 different staff members to treat these obvious symptoms, then this is the place for your family member.<br><br>If after the family member decides that talking civilly to the staff is like talking to a brick wall and decides to call 911 to get his wife the simple and quick treatment that every EMT on every ambulance can and will administer to every patient experiencing seizures and the staff then calls the county sheriff's department and claims the staff all fear for their lives or some other bullshit complete lie, and 4 squad cars and 8 deputies show up even before the ambulance does, and tell the family member he is trespassing and escort the family member off the premises is your idea of skilled nursing care then this is the place for you.<br><br>On the next day the staff presents the patient, who obviously doesn't have the mental capacity to make any serious decisions, with papers to transfer her to another facility neither she or her family members had never heard of, then on the same day allow a clergy member of some kind to tell the distraught and out of her mind patient to not take any phone calls or talk to her husband. Then, without consulting the husband who has long standing documented medical power to approve the patient's treatments, and has overseen her care for 41 years, is given strong doses of narcotics evidently in an effort allow her to sleep in an environment with the television blasting at high volume 24 hours a day.<br>In addition to not allowing the husband to visit the patient, the patient's best friend has also been banned and told she will be charged with trespassing if she ever tries to visit her friend.<br><br>Then a few days after the husband was banned from the facility, the so called clergy apparently in conjunction with the approval of the staff, the patient who was still with diminished mental capacity plus under the influence of newly administered narcotics, was pressured to begin proceedings to divorce her husband. They even went so far as to ask her to have her husband send her $200 as a retainer for a divorce lawyer. Keep in mind that this woman and her husband had been blissfully married for 41 years and thought they were still in a happy and loving relationship until a few days earlier this rogue clergy decided to convince a very sick woman otherwise.

• Josef Edwards ★☆☆☆☆ June 25, 2025

  Cypress Cove Care Center – Crystal River, FL<br><br>“When basic infection-control is treated like an optional extra, people die.”<br>—Dr. Josef Kurk Edwards<br><br>My husband John Trompeter and I (Dr. Josef Edwards) both contracted MRSA after repeated visits to Cypress Cove while checking on family friend Susan Hendrickson (room 116-A). Susan died 23 June 2023; her death certificate lists complications consistent with untreated HA-MRSA. Here’s why we give Cypress Cove one star (and wish we could give zero):<br>1. Alarming Infection Track Record<br>• CMS public data show Cypress Cove sends more residents to the hospital for serious infections than the Florida and national averages. No focused infection-control survey has been logged in the past three years.<br>2. Zero Transparency During Outbreak<br>• Staff never posted contact-precaution signage, offered chlorhexidine baths, or explained Susan’s status to family. John and I learned of her MRSA only after both of us developed boils that cultured positive.<br>3. Breakdowns in Basic Hygiene<br>• We observed aides sharing blood-pressure cuffs between residents without disinfecting them. Hand-sanitizer dispensers in the south wing sat empty for days.<br>4. Paperwork “Gaps” That Risk Lives<br>• Susan’s discharge summary lacked any mention of MRSA colonization. That omission violates both CDC guidance and §483.80 of the federal infection-control rule.<br>5. No Meaningful Response When Notified<br>• Our written request for infection-control logs and staff audits went unanswered for 30 days—well outside the 24-hour record-access window federal law guarantees.<br><br>Bottom Line<br><br>If a facility can’t manage something as well-charted and preventable as MRSA, imagine what else slips through the cracks. We strongly urge families to seek alternative placement and report any suspected lapses to the Florida Agency for Health Care Administration (AHCA) immediately.<br><br>This review reflects our firsthand experience and publicly available CMS/AHCA data. Prospective families should verify details and consult medical or legal professionals as needed.

• DeeDee ★★★★☆ March 26, 2025

  Our Dad attended rehab here for approximately 13 days recently. He had taken a fall and needed care and support before making a long journey out of state to be closer to family. Our experiences were very good given the availability of beds and facilities (this part of Florida has very limited options which puts a large strain on providers). Overall the staff l, caregivers and nurses were very supportive and busy with patients the entire time. I visited Dad twice a day to support his return to an acceptable comfort level prior to his discharge. Partnerships between staff, patients and family is really the best option for supporting a healthy and workable experience. Food was very acceptable as well as cleanliness and overall care. Space is at a premium and modern upgrades are needed to make this a better experience for patients, families and staff. Although this was a challenging time for our family, we are grateful for the support we received! Thank you.

• Louise Prest ★☆☆☆☆ March 13, 2025

  I notice you tell everyone that you would like it if they would call you. When my family member gets out of the hospital I will be calling you for a long talk. Also I notice you have reviews for up to seven years ago. Alot of things change over time. You should take down all those good reviews. Alot changed from two years ago . I will call you later

Frequently asked questions

What is the overall CMS rating for Cypress Cove Care Center?

Cypress Cove Care Center has an overall CMS rating of 5 out of 5 stars.

How did Cypress Cove Care Center score on health inspections?

Cypress Cove Care Center received a health inspection rating of 4 out of 5 stars from CMS.

What is the staffing rating for Cypress Cove Care Center?

Cypress Cove Care Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Cypress Cove Care Center have?

Cypress Cove Care Center has 120 certified beds.

Does Cypress Cove Care Center accept Medicare or Medicaid?

Yes, Cypress Cove Care Center accepts Medicare and Medicaid.

Where is Cypress Cove Care Center located?

Cypress Cove Care Center is located at 700 Se Dr Martin Luther Jr Ave, Crystal River, FL, 34429, Crystal River, Florida.

How can I contact Cypress Cove Care Center?

You can reach Cypress Cove Care Center by phone at +1 352-795-8832.

Nearby facilities

• Crystal River Health And Rehabilitation Center 0.6 mi

  136 Northeast 12th Avenue, Crystal River, FL, 34429