Riverwood Center

Riverwood Center

Jacksonville, Florida

Address

2802 Parental Home Road, Jacksonville, FL, 32216

Phone

+1 904-721-0088

4.8 /10

Riverwood Center Quality & Safety Report

Below Average

Inspections: 2★ (50%) Staffing: 3★ (25%) Quality: 3★ (25%)

CMS Official Overall: 2★ / 5

CMS data as of March 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$34,778 fines 8 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
8 above national median
Total federal penalties
$34,778

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
3.65 hrs below national median
Registered nurse (RN)
0.50 hrs
Licensed practical nurse (LPN)
0.80 hrs
Certified nursing aide (CNA)
2.05 hrs
Physical therapy
0.07 hrs

Quality rating trend

Overall rating stable at 2 stars across 18 data points.

Quality rating trend for Riverwood Center 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility · Building
Capacity
240 certified beds · ~218 avg residents/day (91% occupancy)
Ownership
For profit - Limited Liability company
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Riverwood Center is a for-profit, 240-bed skilled nursing facility located in Jacksonville, Florida, operated as a limited liability company. The facility currently holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on a 2-star health inspection score. Its staffing levels and quality measures both maintain 3-star ratings.

Location

2802 Parental Home Road, Jacksonville, FL, 32216, Jacksonville, FL

Frequently asked questions

What is the overall CMS rating for Riverwood Center?
Riverwood Center has an overall CMS rating of 2 out of 5 stars.
How did Riverwood Center score on health inspections?
Riverwood Center received a health inspection rating of 2 out of 5 stars from CMS.
What is the staffing rating for Riverwood Center?
Riverwood Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Riverwood Center have?
Riverwood Center has 240 certified beds.
Does Riverwood Center accept Medicare or Medicaid?
Yes, Riverwood Center accepts Medicare and Medicaid.
Where is Riverwood Center located?
Riverwood Center is located at 2802 Parental Home Road, Jacksonville, FL, 32216, Jacksonville, Florida.
How can I contact Riverwood Center?
You can reach Riverwood Center by phone at +1 904-721-0088.

Nearby facilities

About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.