Vivo Healthcare Normandy

Vivo Healthcare Normandy

Jacksonville, Florida

Address

8495 Normandy Blvd, Jacksonville, FL, 32221

Phone

+1 904-783-3749

7.5 /10

Vivo Healthcare Normandy Quality & Safety Report

Good

Inspections: 4★ (50%) Staffing: 2★ (25%) Quality: 5★ (25%)

CMS Official Overall: 5★ / 5

CMS data as of March 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
3.72 hrs near national median
Registered nurse (RN)
0.37 hrs
Licensed practical nurse (LPN)
0.95 hrs
Certified nursing aide (CNA)
2.15 hrs
Physical therapy
0.19 hrs

Quality rating trend

Overall rating stable at 5 stars across 18 data points.

Quality rating trend for Vivo Healthcare Normandy 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility · Building
Capacity
120 certified beds · ~111 avg residents/day (92% occupancy)
Ownership
For profit - Limited Liability company
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Vivo Healthcare Normandy is a 120-bed, for-profit skilled nursing facility located in Jacksonville, Florida. The center holds a 5-star overall rating from CMS, supported by a 5-star quality measures rating and a 4-star health inspection rating. While it maintains these high clinical scores, the facility is currently rated at 2 stars for staffing levels.

Location

8495 Normandy Blvd, Jacksonville, FL, 32221, Jacksonville, FL

Frequently asked questions

What is the overall CMS rating for Vivo Healthcare Normandy?
Vivo Healthcare Normandy has an overall CMS rating of 5 out of 5 stars.
How did Vivo Healthcare Normandy score on health inspections?
Vivo Healthcare Normandy received a health inspection rating of 4 out of 5 stars from CMS.
What is the staffing rating for Vivo Healthcare Normandy?
Vivo Healthcare Normandy has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Vivo Healthcare Normandy have?
Vivo Healthcare Normandy has 120 certified beds.
Does Vivo Healthcare Normandy accept Medicare or Medicaid?
Yes, Vivo Healthcare Normandy accepts Medicare and Medicaid.
Where is Vivo Healthcare Normandy located?
Vivo Healthcare Normandy is located at 8495 Normandy Blvd, Jacksonville, FL, 32221, Jacksonville, Florida.
How can I contact Vivo Healthcare Normandy?
You can reach Vivo Healthcare Normandy by phone at +1 904-783-3749.

Nearby facilities

About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.