Hilo Benioff Medical Center
Hilo, Hawaii
1190 Waianuenue Avenue, Hilo, HI, 96720
Hilo Benioff Medical Center Quality & Safety Report
Average
CMS Official Overall: 4★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.45 hrs
- Licensed practical nurse (LPN) 0.90 hrs
- Certified nursing aide (CNA) 3.64 hrs
Quality rating trend
Overall rating declined from 5 to 4 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 52 certified beds · ~53 avg residents/day (101% occupancy)
- Ownership
- Government - State
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Hilo Benioff Medical Center is a state-owned, 52-bed skilled nursing facility located in Hilo, Hawaii. The center holds a four-star overall rating from the Centers for Medicare & Medicaid Services, supported by a five-star staffing rating and a three-star health inspection rating. Quality measures for the facility are currently rated at two out of five stars.
Location
1190 Waianuenue Avenue, Hilo, HI, 96720, Hilo, HI
Frequently asked questions
- What is the overall CMS rating for Hilo Benioff Medical Center?
- Hilo Benioff Medical Center has an overall CMS rating of 4 out of 5 stars.
- How did Hilo Benioff Medical Center score on health inspections?
- Hilo Benioff Medical Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Hilo Benioff Medical Center?
- Hilo Benioff Medical Center has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Hilo Benioff Medical Center have?
- Hilo Benioff Medical Center has 52 certified beds.
- Does Hilo Benioff Medical Center accept Medicare or Medicaid?
- Yes, Hilo Benioff Medical Center accepts Medicare and Medicaid.
- Where is Hilo Benioff Medical Center located?
- Hilo Benioff Medical Center is located at 1190 Waianuenue Avenue, Hilo, HI, 96720, Hilo, Hawaii.
- How can I contact Hilo Benioff Medical Center?
- You can reach Hilo Benioff Medical Center by phone at +1 808-932-3000.
Nearby facilities
- Hale Anuenue Restorative Care 0.1 mi
1333 Waianuenue Avenue, Hilo, HI, 96720
- Yukio Okutsu State Veterans Home 0.2 mi
1180 Waianuenue Avenue, Hilo, HI, 96720
- Legacy Hilo Rehabilitation & Nursing Center 1.1 mi
563 Kaumana Drive, Hilo, HI, 96720
- Life Care Center Of Hilo 2.7 mi
944 West Kawailani Street, Hilo, HI, 96720
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.