Helia Healthcare Of Benton

Safety & Inspections

Health deficiencies

National median: 7

3 below national median

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

2.60 hrs below national median

Registered nurse (RN)

0.31 hrs

Licensed practical nurse (LPN)

0.65 hrs

Certified nursing aide (CNA)

1.87 hrs

Physical therapy

0.04 hrs

Quality rating trend

Overall rating declined from 5 to 4 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home

Capacity

83 certified beds · ~48 avg residents/day (58% occupancy)

Ownership

For profit - Corporation

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Helia Healthcare of Benton is a for-profit, 83-bed skilled nursing facility located in Benton, Illinois. The center holds a 4-star overall rating from CMS, reflecting a 5-star health inspection rating, a 3-star quality measures rating, and a 1-star staffing rating. It provides long-term care and rehabilitation services managed under corporate ownership.

Location

1310 Mark Franklin Louis Street, Benton, IL, 62812, Benton, IL

Recent reviews

• Destry Hoffard ★☆☆☆☆ January 23, 2026

  They didn't tell us about an appeal and got him kicked off his insurance.<br><br>They lost his false teeth.<br><br>They lost his glasses.<br><br>They lost half of his clothing even though my sister was doing his laundry.<br><br>They lost all his blankets again even though my sister was doing his laundry.<br><br>They let a UTI get absolutely out of control.<br><br>The staff all has that 1000 yard stare and barely speak to the residents. I found out it's one of the lowest paid facilities in the area so they're pulling employees from the bottom of the barrel.<br><br>And the worst part was they neglected him to the point he had a bed sore nearly to the bone.<br><br>We finally managed to get him moved into a much better facility thank God.<br><br>Their 4.5 star rating is clearly manipulated. Don't send your family here, it's atrocious.

• Kelsey Forsythe ★☆☆☆☆ December 6, 2025

  My grandfather was being rehabilitated at this facility and the care he received during this time was deplorable. As a veteran, he was not treated with dignity. He is currently hospitalized because the lack of awareness of his declining condition for almost a week, resulting in him becoming septic from a uti and being extremely dehydrated. I do not recommend this facility to others who have elderly family members that need care. The staff is not open with their communication nor understanding in the frustration our family is currently experiencing because of the amount of suffering my grandpa has had to endure while in the care of this facility.

• Desiree Avedon Aaron ★★★★★ August 11, 2024

  My husband spent a week there in August 2024 before coming home for hospice. The building itself is horrific. Falling apart. They told me it was built in 1957. The facility is unsafe for both residents & staff. Adding to the misery is the totally antiquated equipment. The facility is dangerously understaffed. In spite of these huge obstacles, the staff endeavors to give the best care possible to the residents. I was there daily & spent hours with my husband. I observed the staff to be patient, kind & considerate to the residents. The charge nurse was always available to answer questions & listen to my concerns. The Aides were very helpful, kind & knowledgeable about my husband's diagnosis & needs. They always made time to assist me when I needed them. The RNs were also empathetic & always available to give me an update on his condition. Overall, the condition of the facility is dangerously outdated & falling apart. But the staff tries their very best everyday to give good, quality care to all residents. Our family will never forget their kindness at one of the worst times in our lives.

• Charmane Wright ★☆☆☆☆ March 30, 2023

  This was the absolute worse place to be taken to. My sister hated the facility. There wasn’t any real PT.<br><br>The smell would knock you over. The place is depressing. The room where my sister was, there was a patient that had been a resident for 5 years. The room was so depressing. Nothing on the walks. So depressing.

• Carrie Hargett ★★★★★ September 28, 2022

  Helia of benton has proved to be amazing at caring for loved ones as if they were part of their own family. The staff has gonna above and beyond many times for the residents. Thank you Helia for always providing the utmost care for our families.

Frequently asked questions

What is the overall CMS rating for Helia Healthcare Of Benton?

Helia Healthcare Of Benton has an overall CMS rating of 4 out of 5 stars.

How did Helia Healthcare Of Benton score on health inspections?

Helia Healthcare Of Benton received a health inspection rating of 5 out of 5 stars from CMS.

What is the staffing rating for Helia Healthcare Of Benton?

Helia Healthcare Of Benton has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Helia Healthcare Of Benton have?

Helia Healthcare Of Benton has 83 certified beds.

Does Helia Healthcare Of Benton accept Medicare or Medicaid?

Yes, Helia Healthcare Of Benton accepts Medicare and Medicaid.

Where is Helia Healthcare Of Benton located?

Helia Healthcare Of Benton is located at 1310 Mark Franklin Louis Street, Benton, IL, 62812, Benton, Illinois.

How can I contact Helia Healthcare Of Benton?

You can reach Helia Healthcare Of Benton by phone at +1 618-439-3500.

Nearby facilities

• Benton Rehab & Hcc 0.2 mi

  1409 North Main Street, Benton, IL, 62812

• Stonebridge Nursing & Rehab 1.7 mi

  902 South Mcleansboro, Benton, IL, 62812