Carlton At The Lake, The
Chicago, Illinois
725 West Montrose Avenue, Chicago, IL, 60613
Carlton At The Lake, The Quality & Safety Report
Poor
CMS Official Overall: 2★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $241,131
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.55 hrs
- Licensed practical nurse (LPN) 0.71 hrs
- Certified nursing aide (CNA) 1.81 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 244 certified beds · ~168 avg residents/day (69% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
The Carlton at the Lake is a for-profit, 244-bed skilled nursing facility located in Chicago, Illinois. It carries a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on 2-star ratings for staffing and health inspections and a 3-star rating for quality measures. The facility is owned and operated by a limited liability company.
Location
725 West Montrose Avenue, Chicago, IL, 60613, Chicago, IL
Frequently asked questions
- What is the overall CMS rating for Carlton At The Lake, The?
- Carlton At The Lake, The has an overall CMS rating of 2 out of 5 stars.
- How did Carlton At The Lake, The score on health inspections?
- Carlton At The Lake, The received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Carlton At The Lake, The?
- Carlton At The Lake, The has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Carlton At The Lake, The have?
- Carlton At The Lake, The has 244 certified beds.
- Does Carlton At The Lake, The accept Medicare or Medicaid?
- Yes, Carlton At The Lake, The accepts Medicare and Medicaid.
- Where is Carlton At The Lake, The located?
- Carlton At The Lake, The is located at 725 West Montrose Avenue, Chicago, IL, 60613, Chicago, Illinois.
- How can I contact Carlton At The Lake, The?
- You can reach Carlton At The Lake, The by phone at +1 773-929-1700.
Nearby facilities
- Alden Lakeland Rehab & Hcc 0.5 mi
820 West Lawrence, Chicago, IL, 60640
- Mado Healthcare - Uptown 0.6 mi
4621 North Racine Avenue, Chicago, IL, 60640
- Complete Care At Sheriden Commons 0.8 mi
4538 North Beacon, Chicago, IL, 60640
- Complete Care At Margate Park 0.8 mi
4920 North Kenmore, Chicago, IL, 60640
- Selfhelp Home Of Chicago 0.9 mi
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About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.