Citadel Care Center-Kankakee
Kankakee, Illinois
900 West River Place, Kankakee, IL, 60901
Citadel Care Center-Kankakee Quality & Safety Report
Average
CMS Official Overall: 2★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.35 hrs
- Licensed practical nurse (LPN) 0.62 hrs
- Certified nursing aide (CNA) 2.17 hrs
- Physical therapy 0.01 hrs
Quality rating trend
Overall rating declined from 3 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 107 certified beds · ~93 avg residents/day (86% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Citadel Care Center-Kankakee is a 107-bed for-profit skilled nursing facility located in Kankakee, Illinois. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on a 4-star health inspection rating and 1-star ratings for both staffing and quality measures.
Location
900 West River Place, Kankakee, IL, 60901, Kankakee, IL
Frequently asked questions
- What is the overall CMS rating for Citadel Care Center-Kankakee?
- Citadel Care Center-Kankakee has an overall CMS rating of 2 out of 5 stars.
- How did Citadel Care Center-Kankakee score on health inspections?
- Citadel Care Center-Kankakee received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Citadel Care Center-Kankakee?
- Citadel Care Center-Kankakee has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Citadel Care Center-Kankakee have?
- Citadel Care Center-Kankakee has 107 certified beds.
- Does Citadel Care Center-Kankakee accept Medicare or Medicaid?
- Yes, Citadel Care Center-Kankakee accepts Medicare and Medicaid.
- Where is Citadel Care Center-Kankakee located?
- Citadel Care Center-Kankakee is located at 900 West River Place, Kankakee, IL, 60901, Kankakee, Illinois.
- How can I contact Citadel Care Center-Kankakee?
- You can reach Citadel Care Center-Kankakee by phone at +1 815-933-1711.
Nearby facilities
- Heritage Village 0.6 mi
901 North Entrance Avenue, Kankakee, IL, 60901
- Miller Health Care Center 0.6 mi
1601 Butterfield Trail, Kankakee, IL, 60901
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.